Accomplishments: William F. Harrah College of Hospitality

January 8, 2020
Kendall Murphy (Hospitality) of the UNLV PGA golf management program recently was named Golf Professional of the Year by the Southern Nevada Chapter of the PGA. This marks the second consecutive year Murphy has received this honor.
January 7, 2020
Jennifer Jaimes, Mehmet Erdem, ChihChien Chen (all Hospitality), and William Doyle (Honors) recently published their paper "An Assessment of Generation Z’s Preferences for Guest-Facing Hotel Technologies" in the Journal of Hospitality. The exploratory study found that guest-facing technologies are an important consideration for Generation Z members when selecting a hotel accommodation and they are willing to pay more for a hotel property that offers them.
January 2, 2020
Jennifer Jaimes (Hospitality) received two separate Best Paper Awards from the Fall Undergraduate Research Symposium and UNLV’s Honors College for her thesis paper on “Influence of Guest Room Technologies on Generation Z’s Booking Decision.”
December 16, 2019
Hyelin Kim (Hospitality) and her co-authors' paper, "Bottom-up Theory of Life Satisfaction by Running Event Participants,"  was published in E-review of Tourism Research. The study examined the quality of life of long- and short-distance runners.
December 11, 2019
James Busser (Hospitality) and Lenna Shulga (Hospitality Administration), recently published their paper "Role of commercial friendship, initiation and co-creation types" in the Journal of Service Theory and Practice. The study found that customers perceive value co-creation processes differently. Busser also was recently named to the Editorial Advisory Board of the International Journal of Contemporary Hospitality Management. The journal aims to communicate the latest developments and thinking...
December 11, 2019
Hyelin Kim and Yen-soon Kim (both Hospitality) and their co-authors' study "Tourism Experiences During a Convention: A Case Study from South Korea" was published in Tourism Analysis. The research aims to understand the potential impact perceived preference for external tourism experiences has on a convention attendee's behavioral intentions.
December 10, 2019
Amanda Belarmino (Hospitality) presented the results of her study examining the antecedents of behavioral intentions for literary tourism at the 42nd Annual Black Orchid Banquet in New York City Dec. 7. Her study examined the motivations of the Wolfe Pack (a literary society of fans of the mid-20th-century detective Nero Wolfe) to dine and travel based on their interest in Nero Wolfe by utilizing a mixed methods study to compare two consumer behavior theories.
December 9, 2019
Laura Book and Sarah Tanford (both Hospitality) recently published their paper "Measuring Social Influence from Online Traveler Reviews" in the Journal of Hospitality and Tourism Insights. The purpose of the paper was to develop a scale to measure normative and informational influence in online traveler reviews. 
December 6, 2019
Cass Shum (Hospitality) recently received the Top Tier Doctoral Graduate Research Assistantship Grant through UNLV's Graduate College for her research project "Understanding Employee Online Reviews in the Hospitality Industry." The competitive grant provides funding for a doctoral research assistant for up to three years.
December 6, 2019
Tim Self (Hospitality) and his co-authors' work on talent management in the hospitality industry has translated into several recent published articles, including:  "Talent Management: a Delphi Study of Assessing and Developing GenZ Hospitality Leaders," International Journal of Contemporary Hospitality "Increasing Management Retention: The Mediating Role of Oganizational Embeddedness on Coworker Support and Turnover Intention," International Journal of Hospitality & Tourism Administration "...
December 3, 2019
Amanda Belarmino, Carola Raab, and Tevfik Demirciftci (all Hospitality) recently published their research article, "The Impact of Resort Fees on Perceived Fairness and Destination Brand Image: An Exploratory Study" in the Journal of Revenue and Pricing Management. The paper studied hotel guests' perception of resort fee fairness and its impact on brand image. 
November 22, 2019
Chris Cain (Golf Management) has been named the 2019 winner of the Horton Smith Award given by the Southwest PGA (Professional Golfers' Association of America). Presented annually, the award recognizes a PGA professional who serves as a model educator to other PGA golf professionals. The Southwest PGA section represents Arizona and Southern Nevada and includes 1,200 PGA members.