Professor Juliana R. V. Tkatch (Hospitality) has published a research article on accessible event design applying universal design principles to improve accessibility from an equitable approach. To read more, access the Event Management Journal.

Amanda Belarmino (Hospitality) addressed the Mesquite Chamber of Commerce on Wednesday September 10 at the Casablanca Resort and Casino. She discussed the tourism climate in Southern Nevada, discussing the decreased visitor volume and the increased gaming number.

Associate professor Cass Shum (Hospitality) recently published her paper, "Woke washing won’t work: The effects of inclusive cues on online employee review sites on job seekers’ application intentions," in the International Journal of Hospitality Management, with her two co-authors. The article analyzes 117 hotel…

Juliana R. V. Tkatch (Hospitality) coauthored a paper titled, "Examining the competitive advantage of agritourism destinations: An application of a unified resource-based view," in Tourism Management, the most prestigious journal in the hospitality field, according to SJR Reank.  

Assistant professor Araceli Hernandez's (Hospitality) article, "AI-Powered Predictive Modeling for Food-service Crowdfunding Success: An Integrated Approach with Business Intelligence and Supervised Machine Learning for Smart Business Ecosystem" was recently published in the Electronic Markets Journal.  This study investigates the potential…

Assistant professor Bonhak Koo's (Hospitality) article, “Bad caring: Reframing the role of empathy in the hospitality industry,” was recently published in the International Journal of Contemporary Hospitality Management. In this article, Koo and his co-authors explore the consequences of two types of empathic abilities on hospitality…

With the rise of online meal delivery platforms like DoorDash and UberEats, it is important for restaurants to understand how reports of satisfaction on these platforms impact their customers. In the article "Examining the billboard effect of online meal delivery platforms," published in International Hospitality Review, co-authors …

Tiange Xu (International Gaming Institute; Hospitality), Shane Kraus (Psychology), and colleagues recently published a paper, "A longitudinal investigation of sports betting legalization’s influence on problem gambling," in the Addictive Behaviors. This study tracked 112 American sports bettors over two years using a natural experimental design,…

Doctoral student Niansong Zhang, Amanda Belarmino, and Carola Raab (all Hospitality) presented "The tipping point: Understanding the impact of suggested gratuities on consumer spending behavior" at the annual ICHRIE Conference in Indianapolis on June 19, 2025.

Brett Abarbanel (International Gaming Institute; Hospitality) moderated a panel titled, "Game Integrity in Esports," at the International Association of Gaming Advisors annual Summit in Berlin, Germany. Joined by four experts from DACH countries, Abarbanel discussed the ways esports integrity is similar to sports integrity, and how its digital…

Cass Shum (Hospitality) and her two co-authors received the "Best Paper Award" at the APac CHRIE Conference in Chiang Mai, Thailand at the end of May. Their paper "Woke washing won't work: The effects of inclusive cues on online employee review sites on job seekers' application intentions" was authored by Shum, Carrie Zhang, Ph.D. '22 from City…

Tiange Xu (Hospitality), Shane Kraus (Psychology), and colleagues recently published a paper, "Problem gambling in the crypto era: A study of gambling motivations and cognitive distortions amongst cryptocurrency traders," in the Public Health​​​​​​. Their research examined the prevalence of problematic gambling behaviors among…