Sherrie Tennessee, '24 Ph.D., and co-authors Hyelin (Lina) Kim and Mehmet Erdem (all Hospitality), published their article, "Enhancing wellness tourism through self-service user interaction experiences: impacts on value and subjective wellbeing," in the Journal of Hospitality and Tourism Insights. 

The article investigates how self-service user interaction experiences influence consumer outcomes in wellness tourism. It examines the roles of perceived competence, sense of closeness, interaction comfort, and pleasant experience in shaping perceived wellness value (hedonic and utilitarian), customer satisfaction, subjective well-being and behavioral intentions. In addition, the study explores the moderating effect of generational differences on these relationships.