Accomplishments: William F. Harrah College of Hospitality

Cass Shum and Ankita Ghosh (both Hospitality) recently published their paper "Safety or Service? Effects of Employee Prosocial Safety-Rule-Breaking on Consumer Satisfaction" in the International Journal of Hospitality Management. The paper showed that employees' prosocial safety-rule breaking hurts consumer satisfaction because it decreases…
Huiying "Sophie" Zhang (Hospitality) was awarded a Graduate & Professional Student Association award for her work "Expanding the Knowledge Frontier." UNLV recognizes a variety of individuals from across disciplines each year for their contributions to the development and continued growth of the university. Awards were distributed at the UNLV…
Cass Shum (Hospitality) is a co-author of the article "Robots Can’t Take my Job: Antecedents and Outcomes of Gen Z Employees’ Service Robot Risk Awareness," which was published in International Journal of Contemporary Hospitality Management. This paper examines employees' perceived job insecurity threatened by the adoption of service…
Jungsun "Sunny" Kim and Mehmet Erdem (both Hospitality) were two of 10 restaurant technology experts featured in HT Magazine's "2022 Restaurant Industry Outlook." The article explores hospitality technology trends — identifying what's working, what's not working, and the most promising trends for the future. 
Tiange Xu (Hospitality), Brett Abarbanel (International Gaming Institute), and Shane Kraus (Psychology) presented a poster, "Problem Gambling and Mental Health Disorders among Undergraduate Students during the COVID-19 Pandemic", at the 2022 New Horizons In Responsible Gambling Conference.
Amanda Belarmino (Hospitality) is coauthor of an article, "Risk Mitigation through Source Credibility in Online Travel Communities," which has been published in the hospitality research journal, Anatolia. Using "uncertainty reduction theory" the researchers explore the impacts of risk perceptions in online travel communities on source…
Wen Jiang, Cass Shum, Billy Bai, and Mehmet Erdem (all Hospitality) recently published their paper, "P2P Accommodation Motivators and Repurchase Intention: A Comparison of Indirect and Total Effects Before and During the COVID-19 Pandemic" in the Journal of Hospitality Marketing & Management. The paper tested and compared the…
Ozgur Ozdemir (Hospitality) recently published an article, "Top Management Team Gender Diversity and Firm Risk-taking in the Hospitality Industry," in International Journal of Contemporary Hospitality Management. He co-authored this study with Ezgi Erkmen from Bogazici University in Istanbul. 
Toni Repetti (Hospitality) and Susan Roe of San Francisco State University were invited guests on the "Restaurant Relevance" podcast to discuss their paper “Minimum Wage Change Effects on Restaurant Pricing and Employment” and how the results are applicable in today’s restaurant employment environment. The podcast will be available on YouTube,…
Sherrie Tennessee and her advisor, Hyelin Kim (both Hospitality) received the Best Poster Award at the West Federation Council on Hotel, Restaurant, and Institutional Education Regional Conference, held virtually this month. Their poster explored the underlying wellness attributes used to target African American women, a high-spend group,…
Amanda Belarmino (Hospitality) recently co-authored the article “Blurred lines: Comparing Room Rates, Star-Ratings, and User-Generated Contents for Full-Service and Select-Service Hotels” in the Service Business journal. The study examined the differences in room rates between limited-service and full-service hotels and also what impacts star…
Toni Repetti (Hospitality) has earned her Lean Six Sigma Black Belt Certification from The Council for Sig Sigma Certification (CSSC). This certification along with her industry experience brings value to the classroom when teaching students how to improve quality and efficiency in hospitality operations while keeping an eye on the bottom line.…