UNLV Support Team
The UNLV Support Team connects students with support and resources based on their needs.
About the UNLV Support Team
UNLV is committed to creating a safe and supportive campus community. The UNLV Support Team (UST) provides a referral system that helps connect students experiencing distress with academic support and wellness resources. Together with the Jean Nidetch Care Center, UST helps students access case management, confidential advocacy, and other campus resources based on their needs.
UNLV Support Team provides services to UNLV students only. CSN and NSU community members should contact the Jean Nidetch Care Center for available support.
Questions?
For any UST or confidential questions, email carecenter@unlv.edu or call the Care Line at 702-895-0602.
Assisting Students in Distress
Protocol
We encourage all members of the UNLV community to document concerns about a student using the UNLV Support Team Referral. A student will have the right to see the UNLV Support Team Referral. Potential interventions will be determined on a case-by-case basis.
Faculty/Staff Guidebook
We designed our guidebook as a reference and resource for faculty/staff members and to support the training efforts of the university. It specifically provides faculty and staff with information about how to seek assistance and assist students in distress. Additional information is provided about managing difficult situations, behavioral signs that warrant concern, as well as resources for assisting students in accessing resources and services at UNLV. It is strongly recommended to schedule a training session for your department/unit/area.
Additional Support
You are welcome to speak directly with our director or assistant director for additional support.
Christina Hall
Scott Hoffman, MS
Chair, UNLV Support Team
Helpful Resources
The UNLV Support Team works to connect students experiencing housing, food, or financial insecurity with resources they may find helpful. Please visit any of the websites below for additional information.
If you or a loved one are experiencing thoughts of suicide, call or text the Suicide and Crisis Lifeline at 988. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
Togetherall is a free and safe online community where people support each other. By sharing feelings, thoughts, emotions, and experiences, we can all improve our mental health, together. UNLV students can sign up instantly, share anonymously, and access the community at any time, day or night. Togetherall is moderated 24/7 by fully trained mental health professionals and led by an on-duty clinical team.
The S.O.S. Emergency Relief Fund provides students with assistance when faced with an unexpected emergency situation. Funding is limited to once per academic year, with the maximum amount of $300 awarded.
The UNLV Food Pantry was created in 2010 in response to a need from the UNLV community who were facing economic challenges. Since then, the pantry has continued to serve faculty, staff, and students throughout the year. The pantry receives over 30,000 pounds of food donations and provides food for nearly 4,500 patrons each year.
Since 2001, NPHY’s best practice programs have helped thousands of homeless youth graduate from high school, enroll in college, embark on careers, find their passions, build supportive social networks, obtain safe and stable housing, and realize brighter futures.
Three Square Food Bank provides wholesome food to people in need while working toward a hunger-free community across Lincoln, Nye, Esmeralda, and Clark Counties.
HELP of Southern Nevada is a beacon of hope for individuals and families striving towards self-sufficiency. Established in Las Vegas, this compassionate social services organization offers direct assistance, job training programs, and connects clients with trusted community resources.
SNRHA provides safe, clean, and affordable housing opportunities for applicants who are required to be income qualified prior to becoming a resident.
Their Housing Choice Voucher program offers options for applicants to live anywhere a participating landlord provides a housing property. SNRHA’s public, affordable, and RAD/PBV communities are each managed by an on-site manager with supporting staff including front office staff and maintenance. Learn about supportive services programs that help residents find jobs, go to college, achieve self-sufficiency, and get involved in their communities.
Additional Support
Support Offices
All members of the UNLV community, including family and friends, can play an invaluable role in helping students in distress. Your expression of interest, concern, and compassion is an important factor toward a student seeking the assistance they need. The Office of Student Rights & Responsibilities (OSRR), Counseling and Psychological Services (CAPS), Student Health Center (SHC), Disability Resource Center (DRC), University Police Services, Jean Nidetch Care Center, and administrators stand ready to assist you. We hope these services will help you to identify a potentially difficult situation and provide you with specific ideas and resources when you encounter a student in distress.
It is important to note that the university does not expect you to assume the role of counselor, therapist, or police officer. For those responsibilities, UNLV has trained professionals who are ready to assist you with students in distress.
University Police Services
In situations when a student is severely impaired or potentially dangerous, University Police Services will need to be alerted by calling 702-895-3669.
University Employee Assistance Program
It is important to recognize that working with disruptive or distressed students can be psychologically and emotionally difficult. It can be very helpful to discuss these issues with a colleague or supervisor or seek professional stress debriefing assistance through the university’s Employee Assistance Program (EAP), ComPsych, at 833-475-1995. You may also contact the UNLV Benefits Office at 702-895-3504 if you have questions or require additional information about the Employee Assistance Program.