In The News: William F. Harrah College of Hospitality

Las Vegas Sun

UNLV used this donation and worked with Allied Esports to transform a social lounge into a high-tech gaming center for both the experienced esports athlete as well as the passing enthusiast.

Las Vegas Review Journal

One of travelers’ top complaints about Las Vegas comes down to a seemingly small fee: the resort fee. But what do they actually cover, and how can someone get out of paying the fee?

Las Vegas Review Journal

A survey of rates from 138 Las Vegas hotels conducted by the Las Vegas Review-Journal Thursday indicates that visitors during the weekend leading up to the Feb. 11 National Football League championship game will average $443.84 a night before taxes and fees. The average on the Strip is a mind-boggling $856.19 a night at 36 properties.

CDC Gaming Reports

Recently, the Las Vegas Review-Journal published a story by McKenna Ross with the headline: “How can some Vegas hotel rooms be so cheap?” The article cited room rates on the Las Vegas Strip ranging from $20 to $30 midweek in January and February. It listed Caesars, Excalibur, Flamingo, and the Rio as advertising very low rates.

Outcomes Rocket Podcast

People tend to have better experiences in hospitality than they do in healthcare. In this episode, Saul Marquez welcomes healthcare leaders and authors Dr. Peter Yesawich and Dr. Stowe Shoemaker to discuss their new book, "Hospitable Healthcare," which emphasizes the need for healthcare to learn from the hospitality industry to improve patient care.

Medium

In a dazzling display of technological advancement, CES 2024 in Las Vegas showcased a new era of automation in the hospitality industry. Robot baristas, AI-powered chefs, and a myriad of other innovations took center stage, leaving both attendees and workers contemplating the future of their jobs.

Las Vegas Review Journal

It’s hard to tell whether Sphere has finally found some financial footing in Las Vegas after a full quarter of operations.

Associated Press

The barista tipped the jug of smooth, foamy milk over the latte, pouring slowly at first, then lifting and tilting the jug like a choreographed dance to paint the petals of a tulip.

Las Vegas Review Journal

It’s easy to see how one of the first Super Bowl-related advertisements to land in Las Vegas appeared at Luxor.

Las Vegas Review Journal

There are days on the Strip where a visitor could spend as much on fast food as they did on a hotel room.

Hotel Online

This week, Hotel Online talks with another of the study’s co-authors, Mehmet Erdem, Ph.D., a professor of hotel operations and technology at UNLV’s William F. Harrah College of Hospitality, about the implications of the report and ways in which hoteliers can use its findings to reduce or eliminate technology-induced stress.

Hotel Online

The hospitality industry is increasingly dependent on technology to enhance the guest journey. Indeed, in recent years, hotels have allocated enormous financial investments to the implementation of solutions—from mobile keys to self-service kiosks–designed to streamline the delivery of guest services. Technology is changing the face of the industry, but at what cost? In many cases, it enhances the guest journey; yet in other cases, it introduces challenges that frustrate consumers and lead to dissatisfaction.