Marla Royne Stafford (Hospitality) is the co-author of an article, “Determining Uses and Gratifications for the Internet,” that ranks as the #4 most downloaded paper in the 50-year history of the Decision Science Journal — a top journal in the decision sciences field. Originally published in 2004, the article looks at consumer…

Seyhmus Baloglu (Hospitality) and his co-authors' article "Yielding the Benefits of Fun in the Workplace: The Devil’s in the Details" was recently published in Organizational Dynamics. The paper explores how and why fun is such a powerful part of a service culture, as well as why a fun work environment does not always create positive outcomes. It…

Mehmet Erdem, Billy Bai (both Hospitality) and Saeed Vayghan (Hospitality Administration) recently published their paper "One October Tragedy in Las Vegas: An Overview of Tourists' Perceptions'  in the Journal of Tourism, Heritage & Services Marketing. The study examines Las Vegas visitors’ perception about security in Las…

Mehmet Erdem, Chih-Chien Chen (both Hospitality) and Tevfik Demirciftci (Hospitality Administration) recently published their article, "A Tabulation of Information Technology and Consumer Behavior in Hospitality Revenue Management Research," in the Journal of Hospitality and Tourism Technology. The paper presents an overview of revenue…

Ozgur Ozdemir (Hospitality) published an article, "Board Diversity and Firm Performance in the U.S. Tourism Sector: The Effect of Institutional Ownership," in the International Journal of Hospitality Management. The study examines the relationship between board diversity and firm performance in the U.S. tourism sector by using institutional…

Seyhmus Baloglu (Hospitality) has published the eighth edition of Marketing for Hospitality and Tourism textbook, co-authored with Phillip Kotler and John Bowen.  Filled with industry examples, the book explores each marketing area for hospitality and travel and applies theoretical concepts to real-world examples and cases. The digital…

Amanda Belarmino (Hospitality) recently had an article published in Current Issues in Tourism. Her study surveyed hosts who had first listed their homes for rent during mega-events, like the Olympics. The study found that those who were satisfied with the money they earned, their interactions with the guests,…

Toni Repetti and doctorate student Liheng Zhang (both Hospitality) article "Food and Beverage Staffing Changes in Nevada Resorts After the Great Recession" has been accepted for publication in the Journal of Hospitality Financial Management. This paper evaluated how restaurants within casino resorts adjusted staffing after the…

Christopher Cain (PGA Management Program) successfully completed the Professional Golfers' Association's (PGA) highest level of education — the PGA master professional in executive management. The PGA master professional program was established in 1969 to recognize PGA professionals who make a significant effort to improve themselves as golf…

Marla Royne Stafford (Hospitality) recently had her co-written article, "Managerial–Consumer Eco-Harmful Media Perceptions and Eco-Conscious Attitudes," published in the Journal of Advertising Research. The article explores managers' estimates (and mis-estimates) of consumer eco-harmful perceptions of paper and electronic-…

Amanda Belarmino (Hospitality) wrote a chapter, "The Sharing Economy in Tourism Cities," which appears in The Routledge Handbook of Tourism Cities.

Cass Shum, Ankita Ghosh, and Jaimi Garlington (all Hospitality) recently had their article, "Why Won’t She Break Rules to Promote Service? Effects of Gender, Gender Identification, and Honesty," published in the International Journal of Hospitality Management. The paper investigates the gender difference in expressions of honesty…