Published: Cass Shum, Anthony Gatling, and Stowe Shoemaker

Cass Shum, Anthony Gatling, and Stowe Shoemaker (all Hospitality) are the authors of "A Model of Hospitality Leadership Competency for Frontline and Director-level Managers: Which Competencies Matter More?" The article, which was published in the International Journal of Hospitality Management, summarizes the competencies needed in hospitality leaders and managers in the 2020s and examines the different requirements for frontline and director-level managers.

People in the News

Dr. John Phelps, poses in front of the UNLV School of Medicine sign.
People | December 9, 2019
Dr. John Phelps says that no matter how many babies he delivers, he still is excited to be part of such an important family experience.
A student uses printing equipment in an art studio.
People | December 6, 2019
Students and professors use extended campus hours to prepare for finals week.
a woman and man wearing a doctor's coat
People | December 4, 2019
Jabre Millon sees his future medical career as a way to assist patients overcome obstacles.