Stowe Shoemaker

Dean, Harrah College of Hospitality
Expertise: Casino marketing, Revenue management, Pricing, Consumer loyalty, Health care tourism

Biography

Stowe Shoemaker is the dean of the William F. Harrah College of Hotel Administration at UNLV. Prior to being named dean, Shoemaker served as a Lincy Professor at UNLV and the Donald Hubbs Distinguished Professor at the Conrad N. Hilton College of Hotel Administration at the University of Houston. For many years he was a member of the executive education faculty at the Cornell University School of Hotel Administration, and for a time he maintained an appointment in the Division of Diagnostic Imagery at MD Anderson Cancer Center in Houston.

Throughout his career Shoemaker has helped game developers test market new casino games (both slot machines and table games), developed programs to measure customer satisfaction for casino and hotel firms, and modeled the success and failure of marketing promotions. He has taught marketing as well as the mathematics of casino games. He is currently helping write the strategic plan to bring health care tourism to Southern Nevada. 

Shoemaker has an extensive background in strategic pricing, revenue management, and customer loyalty programs and has conducted research in these areas as well as in the hospitality in healthcare field.

His studies have appeared in the Journal of Pricing and Revenue ManagementCornell Hotel and Restaurant Administrative Quarterly, as well as several other academic journals and publications. Shoemaker has authored text books on hospitality marketing, published by Prentice Hall.

 

Education

  • Ph.D., Services Marketing, Cornell University
  • M.S., Hotel, Restaurant & Travel Administration, University of Massachusetts
  • B.S., Business, University of Vermont

Search For Other Experts On

gaming & gambling, hospitality & tourism, Las Vegas

Stowe Shoemaker In The News

Food & Beverage Magazine
The organization has been participating in Fancy Food Show NY for two decades. Again, it took its place in this year’s Fancy Food Show NY again. However, this time, there was a major event in the pavilion: The Launch of the Turkish Tastes Reference Book.
Native News Online
The University of Nevada, Las Vegas (UNLV), recently identified as the nation’s most diverse university for undergraduates, is hosting leaders from tribal colleges and universities from across the nation at the American Indian Higher Education Consortium (AIHEC) annual summer meeting of the Board of Directors. The meeting will take place July 13-15th.
Las Vegas Review Journal
I wish I could have had the chance to meet Al Izzolo. Izzolo was 79 when he died of cancer in late April. He was remembered last month in a memorial that appropriately occurred on the same day as commencement exercises for UNLV’s Class of 2022.
Tribal College Journal
The Harrah College of Hospitality at the University of Nevada, Las Vegas (UNLV) is connecting with tribal colleges and universities (TCUs) this summer to help complete the framework for its new education initiative in tribal gaming. Funded by a $9 million gift from the San Manuel Band of Mission Indians, the Tribal Education Initiative at UNLV is designed to give tribal members the educational tools and competencies to excel into top-level management and executive roles in the Indian gaming industry. Partnering with TCUs will help define the scope and format of courses that will be offered as part of this unique educational program.

Articles Featuring Stowe Shoemaker

exterior image of hospitality hall
Business and Community | July 11, 2022

Leaders from the nation’s Tribal Colleges and Universities convene at UNLV for American Indian Higher Education Consortium annual summer meeting. 

A man stocking shelfs at the food pantry
Campus News | December 8, 2021

A collection of news stories featuring research and accomplishment at UNLV.

students dance outdoors on UNLV's campus
Campus News | May 11, 2021

A collection of news stories highlighting remembrance, recovery, and progress at UNLV.