Work management is the documentation and data management arm of facilities management. Using a state-of-the-art Computerized Maintenance Management System (CMMS), the group maintains all facilities-related static data on campus such as the master equipment list, building and space designations, asset, vehicle and cart inventories, and tools to name a few. They also maintain room number and equipment footprints, certifications and permits, and administer an aggressive preventive/predictive maintenance program. The help desk documents all maintenance and service requests, classifies and codes work orders in accordance with published procedures, processes daily time entries, generates various operational reports, and routinely publishes performance and trend graphs. The help desk is the "front door" to our services. An interactive web request system allows customers to submit requests, query information and costs, and receive status updates via email notification all in real time. A fully automated key system allows requesters to submit for keys and access cards electronically, thus reducing paper and processing time. The section also manages an elevator services contract that covers 127 units as well as a pest control contract that serves the needs of all UNLV campuses. Finally, the help desk routinely communicates with key points of contact through a formal building proctor program facilitated by FM management. The program has its own web page that includes a contact list and email utility whereby all facility constituents can be kept informed of maintenance activities that may impact their daily activities.

Facilities maintenance is responsible for routine maintenance, preservation, upgrade and repair of state supported facilities, equipment and assets. Managers, engineers and technicians represent a wide variety of educational backgrounds, technical skills and competencies that fulfill the needs and functions necessary to perform the department’s core mission. More than 12,000 pieces of equipment and 12,000 spaces are maintained by this group. A host of non-maintenance services are also made available to assist the campus with other necessities and activities. Trade shops include alarms, carpentry, environmental controls, doors, electricians, fire extinguisher, fire sprinkler, HVAC, locks/access control, nights, painting, plumbing, roofing, welding and Shadow Lane techs.

Landscapes and grounds are maintained for aesthetics and functional purposes while being sensitive to the local environment. Combining water-smart native plants and adhering to local water conservation efforts, the need for natural space is satisfied in a visually pleasing and environmentally friendly manner. Irrigation crews monitor water use closely to minimize waste. A state-recognized arboretum and xeric demonstration garden is maintained and serve as places for respite as well as to educate students and the general public. Grounds crews also maintain sidewalks and other hardscapes, pick-up trash, litter and debris, open facility entrances, perform related construction projects, and develop creative works throughout the campus. In cooperation with Rebel Recycling, more emphasis has been placed on the recycling of green waste the past three years to reduce landfill volume and increase the reuse of materials such as mulch and other garden products.

The energy management effort at UNLV utilizes an assistant director of energy management (a certified energy manager) to continuously monitor and optimize all facets of energy consumption. His efforts include promoting efficient use of utilities, enhancing public awareness, pursuing new and emerging technology, and exploiting rebate and incentive programs. In addition, he works closely with the assistant director of electrical and mechanical systems to employ a sophisticated environmental controls system. Together, they monitor and improve energy efficiencies while striving to maintain environmental comfort for the campus. They also install and monitor meters to track the distribution and consumption of water and natural gas while continuously developing methods to conserve these resources.

Custodial Services performs general cleaning and housekeeping duties for all state supported facilities utilizing either a “team cleaning” or “station cleaning” approach, depending on which is most appropriate for each facility. Green Seal approved chemicals and equipment is utilized to the greatest extent possible and both are reviewed constantly for increased implementation across the campus. Routine services include cleaning & restocking restrooms; vacuuming; dusting; spot cleaning and shampooing carpets; sweeping/mopping/stripping/waxing of hard floors; cleaning whiteboards, trays and erasers; cleaning entryway glass doors; cleaning drinking fountains and hydration stations; and emptying trash. Routine services are currently under a “reduced cleaning” schedule due to ongoing budget/manpower cuts. Restrooms, common areas, and classrooms are still serviced daily, but offices (including trash removal) are only serviced weekly. Under reduced cleaning, carpets are shampooed and hard floors stripped and waxed once per year (additional cleaning can be requested at departmental expense). Other services include scheduling and coordinating annual exterior window cleaning (by contractor/departmental expense) and special event coverage/weekend cleaning. The bulk of this work is performed on swing shift and is supported by skeletal day and weekend crews.

The Rebel Recycling Program (RRP) is committed to providing the campus with comprehensive waste reduction, recycling, and resource management. Started in 1995, by a UNLV undergraduate student, the recycling crew has expanded their program to one that offers its services to the entire campus community including the Residence Halls. Services were also expanded to several off-campus clients including the Paradise Campus, Desert Research Institute (DRI), the Shadow Lane Campus, a portion of McCarran Airport and the EPA.