Professor Joseph Lema (Hospitality) is a coauthor of the recently published article, "Public Trust in Generative AI: Risk Perceptions, Regulatory Safeguards, and the Acceptance of Deepfake Technology." This study examines how perceived benefits, perceived risks, privacy concerns, and demographic characteristics relate to trust in deepfake…

Brett Abarbanel (International Gaming Institute; Hospitality) presented on the opportunities and obligations present in sports betting for professional sports organizations at the annual Pro Sports Assembly leadership retreat. The audience included executives from major pro sports and adjacent organizations, including NFL Corporate, Arizona…

Hyelin (Lina) Kim and co-authors Zhenxian Piao and Sung-Eun Kim recently published a study in the Journal of Hospitality and Tourism Technology examining the key dimensions of perceived virtual event quality (VEQual). Using a mixed-methods approach, the researchers investigate how these dimensions relate to telepresence and social presence,…

Associate professor Ozgur Ozdemir was appointed as an associate editor of the Journal of Hospitality Marketing & Management, one of the leading journals in the hospitality field. Serving in this role, Ozdemir will contribute to the journal’s editorial decision-making and help oversee the review and development of research published in the…

Araceli Hernandez (Hospitality) and her co-authors recently published an article on corporate digital responsibility (CDR) in the International Journal of Hospitality Management. This study examines the impact of CDR practices directed toward customers on employees’ perceived organizational justice and subsequent organizational outcomes…

“Cognitive Labour in Wellness Tourism: Leadership Challenges for Spa and Wellness Directors” was recently published in the International Journal of Spa and Wellness. The article, coauthored with Hyelin Kim, Sherrie Tennessee, Marta Soligo, and Sung-Eun Kim (all Hospitality),  examines how cognitive labour shapes leadership practices…

Mehmet Erdem (Hospitality), Shashi Nambisan (Engineering), Billy Bai (Hospitality), William Werner (Hospitality) published the article "Transportation Needs and Commuting Stress Among Hospitality Employees: A Perspective from the Las Vegas Strip Corridor" in ICHRIE Research Reports. This multidisciplinary research effort identifies key components…

Aaraceli Hernandez's (Hospitality) co-authored article "Navigating the impact of technology anxiety on guest experience: the dynamic roles of organizational support" was recently published in the International Journal of Contemporary Hospitality Management. The research presented in the article investigates how psychological barriers,…

Amanda Belarmino (Hospitality) was awarded the ICHRIE Excellence in Teaching and Training award at the 2026 ICHRIE Global Conference. The award recognizes her for her teaching in a variety of undergraduate and graduate courses with innovative, engaging teaching methods.

Cass Shum (Hospitality) was awarded the ICHRIE Faculty Collegial Award at the International Council on Hotel, Restaurant, and Institutional Education (ICHRIE) 2026 Global Conference. The award recognizes faculty commitment to fostering collegiality amongst peers. Shum was awarded for her service to the university, college, and academia…

Cass Shum (Hospitality) and Ankita Ghosh, '20 Ph.D. Hospitality, received the Best Paper Award at the West Federation CHRIE 2026 Conference in Las Vegas for their research titled "Breaking rules won't stop them from hurting you: How and when pro-customer rule-breaking provokes customer mistreatment." The research suggests that even when…

Researcher Amanda Belarmino (Hospitality) examines existing studies on the growing trend of staycations in the article: "There's no place like home: a systematic literature review of research related to staycations." The study includes a total of 33 peer-reviewed articles, gathered from Scopus, Science Direct, Elsevier, Springer, Taylor and…