Cass Shum (Hospitality) and her coauthors received the First Runner-Up Best Paper Award at APacCHRIE 2026 in Osaka, Japan, for their paper titled "Deontic justice for robots: How and when employees’ robot abuse  affects customers’ revisit and negative word-of-mouth."

Hyelin (Lina) Kim (UNLV Hospitality) and her coauthors—Sung-Eun Kim from Kyungpook National University and UNLV Hospitality Ph.D. alumna, Zhenxian Piao from the University of Central Florida, and Seokhyun (Sean) Kim (Hospitality)—received the Second Runner-Up Best Paper Award at APacCHRIE 2026 in Osaka, Japan, for their paper titled "Virtual…

Mana Azizsoltani (Hospitality) & Ismael Gomez-Talal (International Gaming Institute) published an article titled 'Building a brief multidomain questionnaire for gambling dual disorder: Psychometric validation and RDoC-based dimensional structure' in the International Journal of Methods in Psychiatric Research. This study yielded a…

UNLV’s William F. Harrah College of Hospitality was recently ranked the #1 Hospitality & Hotel Management school in the world by CEOWORLD Magazine. The College of Hospitality topped numerous premier institutions, including Cornell, Penn State, and Emirates Academy of Hospitality Management. The ranking is based on seven weighted metrics that…

Emma Hwang, Billy Bai, and Mehmet Erdem (all Hospitality) have published their study titled 'Service robot technologies as social actors: a systematic review' in the Journal of Hospitality and Tourism Technology. The study aimed to explore service robotic technologies from a social actor’s perspective and examine the role of service robots in the…

Juliana R. V. Tkatch (Hospitality) is the leading author of the research article, "I Want to Come Back! The Role of Events in Attraction Image, Revisit Intention, and Loyalty" in Event Management which explored the impact of event participation on visitor perceptions, place attachment, and long-term loyalty within the tourism industry. The…

Associate professor Lina Kim's article, “Tourists’ Carbon-Neutral Intentions and Willingness to Pay a Tourism Carbon Tax: Integrating the Climate Change Risk Perception Model and Attitude Framework,” was recently published in the International Journal of Tourism Research. Kim and her co-authors uncovered findings that highlight the…

Associate Professor Hyelin (Lina) Kim's (Hospitality) article “Adaptive Leadership in Wellness Tourism: Navigating Digital Transformation,” published in the Journal of Hospitality and Tourism Technology, examines how spa and wellness managers address adaptive challenges stemming from rapid technological advancements in the wellness…

Jehun Moon and Mehmet Erdem (both Hospitality) recently published their study titled, 'From pixels to plates: generation Z’s psychological decision-making in blockchain-based digital twins of quick-service restaurants', in the Journal of Hospitality and Tourism Insights. This study is one of the first to synthetically explore the psychological…

Associate Professor Cass Shum (Hospitality) and her co-authors won the Meritorious Paper Award with their paper, "#RudeCustomers: The effects of social media posts about customer mistreatment on viewers’ moral distress and boycott intentions" [Shum, C., Jiang, W., Granito, K., & Bai, B. (2026, February)]. The paper was presented at…

Coauthors Junghoon Lee (Hospitality), Christopher Cain (Hospitality), and Justin Ehrlich (Syracuse) recently had their article, “The effects of different kinematic sequences of the elite golf swing on clubhead speed,” published in the International Journal of Sports Science & Coaching. Using…

An article by assistant professor Renata Guzzo (Hospitality) and co-authors, published in the Journal of Hospitality and Tourism Research, explores the factors influencing employee participation in the circular economy (CE). In "Unlocking hotel circularity: The role of employees' primary appraisals, job crafting, participation and…