Associate Professor Cass Shum (Hospitality) and her co-authors won the Meritorious Paper Award with their paper, "#RudeCustomers: The effects of social media posts about customer mistreatment on viewers’ moral distress and boycott intentions" [Shum, C., Jiang, W., Granito, K., & Bai, B. (2026, February)]. The paper was presented at…

Coauthors Junghoon Lee (Hospitality), Christopher Cain (Hospitality), and Justin Ehrlich (Syracuse) recently had their article, “The effects of different kinematic sequences of the elite golf swing on clubhead speed,” published in the International Journal of Sports Science & Coaching. Using…

An article by assistant professor Renata Guzzo (Hospitality) and co-authors, published in the Journal of Hospitality and Tourism Research, explores the factors influencing employee participation in the circular economy (CE). In "Unlocking hotel circularity: The role of employees' primary appraisals, job crafting, participation and…

Tiange Xu (International Gaming Institute), Mehmet Erdem (Hospitality), Brett Abarbanel (International Gaming Institute; Hospitality), and Shane Kraus (Psychology) recently published a paper, "A Methodological Scoping Review for Video Analysis in Hospitality Research," in the Journal of Hospitality and Tourism Insights. This study reviewed 37…

Jungsun (Sunny) Kim (Hospitality) and her doctoral student, Boran Kim, recently published an article titled “Can ESG Practices Improve Perceived External Prestige and Organizational Citizenship Behavior? A Comparative Study of U.S. and Korean Employees” in the International Journal of Tourism Research. This cross-cultural study investigates the…

Hospitality Ph.D. alumnus Dongwon Yun '25 was awarded the Journal of Hospitality and Tourism Management (JHTM) Best Paper Award for his paper with UNLV Hospitality College faculty coauthors, Renata Guzzo and Cass Shum. Their paper on hiring managers’ evaluations of gender-nonconforming applicants found that gender-nonconforming…

Barbara Lewis, Chris Cochran, Neeraj Bhandari, Soumya Upadhyay, Erika Marquez (all Public Health) and Stowe Shoemaker's (Hospitality) article titled, "Hospital Patient and Family Advisory Councils: A Quantitative Study on How Councils are Used and Predictors of Effective Councils," was published in the Journal of Patient Experience. 

Cass Shum (Hospitality) recently co-published a paper, "Why leader empathy backfires: relative LMX and leader work meaningfulness in predicting unethical pro-organizational behaviors," in the International Journal of Contemporary Hospitality Management. Drawing on social exchange theory, this research examines how leadership empathy can…

This article, "Impacts of Increased Free-play on Casino Revenue and Visitation," by Anthony F. Lucas (Hospitality), seeks to measure the effect of increased promotional incentives on casino revenue and visitation frequency. Published in the Journal of Gaming Business and Economics, the research represents the first longitudinal study to…

Mehmet Erdem (Hospitality) was promoted to the role of senior associate dditor for the Journal of Hospitality and Tourism Technology. Previously, Erdem held the roles of assistant and associate editor, respectively. Since publishing its first issue in 2010, JHTT is ranked 5th among all SSCI-indexed journals in the hospitality field, and…

Mana Azizsoltani (Hospitality), Jared Bischoff (Hospitality), Ashok Singh (Hospitality), and Kasra Ghaharian (International Gaming Institute) published an open access article in the European Journal of Tourism, Hospitality and Recreation titled: "A systematic review of machine learning applications in hotel occupancy forecasting."

Sherrie Tennessee, '24 Ph.D., and co-authors Hyelin (Lina) Kim and Mehmet Erdem (all Hospitality), published their article, "Enhancing wellness tourism through self-service user interaction experiences: impacts on value and subjective wellbeing," in the Journal of Hospitality and Tourism Insights.  The article investigates how self-…