It’s happened on more than one occasion: I’m in the middle of a video call when the dreaded rainbow wheel starts spinning on my screen. The page is having trouble loading. My face is awkwardly frozen in time for all to see. The audio cuts in and out.

Clark County teachers and families are reporting big spikes in their data usage and accompanying bills during the first month of virtual education, with some saying they are exceeding caps of more than 1 terabyte offered by internet service providers like Cox.