Cass Shum In The News
Phys.org
While diversity, equity and inclusion (DEI) regulations are widely accepted in the hospitality and tourism sector, new research shows applicants may still encounter barriers to securing roles because of automated processes on job sites.
Newsweek
Hospitality is about taking care of people: serving guests and creating memorable experiences are at the core of hotel and resorts' missions. But to be successful, these companies must also prioritize their staff.
Axios
Requests for tips are becoming more common, tips themselves are getting larger, and consumers from coast to coast are confused about the new rules.