Associate professor Federick Ngo (Educational Psychology, Leadership, and Higher Education) provided commentary on issues with new FAFSA implementation in Diverse: Issues in Higher Education. Last week, Secretary of Education Miguel A. Cardona released a letter to Federal Student Aid (FSA) staff which acknowledged the errors made and a need for departmental modernization. The letter outlines an eight-point plan to improve FSA for students, families, borrowers, and schools.