Published: Cass Shum, Ankita Ghosh, and Anthony Gatling

Cass Shum, Ankita Ghosh, and Anthony Gatling (all Hospitality) recently published their manuscript "Prosocial Rule-breaking to Help Coworker: Nature, Causes, and Effect on Service Performance" in the International Journal of Hospitality Management. In the manuscript they showed that prosocial rule-breaking behavior with a motive to help coworkers (PSBC) can hurt employee service performance. Ghosh is a doctoral student

People in the News

Nicole Santero at home, surrounded by BTS memorabilia, including a poster.
People | August 3, 2020
Nicole Santero balances her job communicating about the School of Public Health with her doctoral research on the BTS phenomenon.
Portrait of Steven Palazzo, the UNLV Schoool of Nursing's new associate dean for academic affairs
People | July 27, 2020
The nurse/educator sees the remote learning necessitated by the pandemic as an opportunity for growth.
People | July 23, 2020
This financial aid counselor is working on a master's degree in public administration to help further her UNLV career.