Published: Cass Shum, Ankita Ghosh, and Anthony Gatling

Cass Shum, Ankita Ghosh, and Anthony Gatling (all Hospitality) recently published their manuscript "Prosocial Rule-breaking to Help Coworker: Nature, Causes, and Effect on Service Performance" in the International Journal of Hospitality Management. In the manuscript they showed that prosocial rule-breaking behavior with a motive to help coworkers (PSBC) can hurt employee service performance. Ghosh is a doctoral student

People in the News

Stacey Tovino headshot
People | August 14, 2019
Law professor Stacey Tovino on how the health care industry's challenges will require solutions that transcend disciplines.
Abbas Badani poses in front of UNLV's printouts.
People | August 12, 2019
A quest for a new challenge brought Abbas Badani to UNLV.
Erica Mosca seated at a table
People | August 7, 2019
Through a nonprofit she founded, alumna Erica Mosca helps low-income high school students get to — and then succeed — in college.