International students must see the Office of International Students and Scholars (OISS) before working, to verify eligibility for off-campus employment and obtain a work permit. A separate work permit must be obtained for each job experience. Note that once hours have been completed, it will not be possible to obtain a work permit for additional job opportunities. International students must be enrolled in an in-person class during the semester they will be completing their work experience hours.
Learning Outcomes for Hospitality Industry Work Experience Requirement
- The objective of the hospitality work experience requirement is to ensure that students have a balance between theory and practice in the industry. Students will:
- Learn more about their career interests and gain valuable experience in the various parts of the hospitality industry;
- Recognize, develop and practice the skills they will need in order to be successful in their future careers;
- Put their classroom theory to use in the industry and gain further insights into their academic assignments;
- Be able to compare and contrast different types of companies, organizational cultures and work environments, while learning to make intelligent career choices;
- Improve their eventual employment marketability upon graduation.
Type of Work
Work hours must be done in the hospitality industry. Remember that the purpose of this requirement is to enhance your ability to obtain a position in the hospitality industry and should be consistent with your career goals. These hours should be listed on your resume to demonstrate to a potential employer that you are “right for the job” you are seeking.
Customer Service Outside Hospitality – Limited to 250 hour maximum
The only exception that can be made to working in the hospitality industry is working at a job that has a strong customer service element. A big part of the job must include attention to customer satisfaction. “Customer” is defined as individuals paying for or receiving services provided by the company you represent. Approval of these hours is subject to the discretion of the Career Center staff. Ask before you work. A maximum of 250 hours can be used in this category. All other work hours must be done in the hospitality industry.
Example: although working as receptionist in a law office is outside of the hospitality industry, because this job requires extensive contact with the public, you can use up to 250 hours toward your Work Experience requirement.
To complete the requirement, the remainder of hours must be done in the hospitality industry
Times 10 Credit (x10) – Limited to 250 hour maximum (25 actual hours)
The “Times 10 Credit” designation is given only to events sponsored by the college and must have college faculty collecting and reporting student hours. Any volunteer work that is not affiliated with the College will apply as actual hours worked and must be hospitality related. Once you reach the 250 hour max, all volunteer work credit will be given on a one-to-one basis. (e.g., 8 hours worked = 8 hours of credit). To complete the Work Experience requirement, the remainder of hours must be done in the hospitality industry.
To receive credit paystubs should be submitted, provided they contain your name, the name of the establishment where you completed the work (not the parent company name, e.g., ABC Inc.), and the number of hours worked can be determined. It is not necessary to provide all of your check stubs, just use the last stub in each year you worked. This stub will provide the year-to-date earnings which we will divide by your rate of pay to calculate the number of hours worked.
Alternatively, you may have your employer verify the position you held and hours worked. They can use the Work Experience Verification form with their business card attached, or give you a letter on company letterhead with their business card attached, stating the position, dates and hours worked.
The most important information to include is:
- Dates of Employment;
- Number of Hours;
- Position Held;
- Supervisor’s Name and Contact Information;
- Proof of Supervisor Position with the Company (business card, letterhead, etc.); and
- Additional Documents, Such As a Business License or Federal Tax ID may be required to verify the legitimacy of the company. The company where you worked must be a legal company operating under legal authorization issued by the appropriate governing agency