The IT Help Desk offers the campus a team of trained and trusted professionals here to help you with campus technology.
Phone Support is available 8 a.m. - 8 p.m. seven days a week. You don't even have to wait on hold! We've updated our hours for the Call Me Back option so it is now available 9 a.m. - 6 p.m. to help make sure you get help the same day.
Walk-In Support is available from 8 a.m. - 5 p.m. in two convenient locations:
- Student Union (SU) 231
- Carol Harter Classroom Building Complex (CHB) B-113
Online Support Portal: Faster Service
Submit requests anytime at the IT Support Portal. Pro tip: Use the service-specific forms to get help from the right team even more quickly:
- UNLVMail Support
- WebCampus Support for Instructors
- General Support Request - if you are unsure which service to use.
Website Chat Support at it.unlv.edu:
- Live agent support is available from 8 a.m. - 5 p.m. Monday through Friday.
- Scarlet, our AI chatbot, is always available to answer your questions!
We're proud to provide our students, faculty, and staff with timely, reliable, and convenient tech support. Please reach out if you have any questions or need assistance.
