Juliana R. V. Tkatch (Hospitality) published a new study in the Journal of Organizational Effectiveness: People and Performance that examines how people with intellectual disabilities (PwIDs) transition from school to careers in the hospitality and tourism industry. Using a sustainable career perspective, the exploratory qualitative study gathers insights across educators, employers, policymakers, and PwIDs to identify pathways for long-term career success.
The findings emphasize the critical role of transferable soft skills, person – job fit, and multi-level support systems, while shedding light on ongoing barriers such as stigma, transportation, housing, and limited opportunities for advancement. To address these challenges, the study proposes actionable strategies for cross-sector collaboration, organizational capacity building — such as AI job coaching and buddy systems—and industry leadership education.
