Published: Jennifer Jaimes, Mehmet Erdem, ChihChien Chen, and William Doyle

Jennifer Jaimes, Mehmet Erdem, ChihChien Chen (all Hospitality), and William Doyle (Honors) recently published their paper "An Assessment of Generation Z’s Preferences for Guest-Facing Hotel Technologies" in the Journal of Hospitality. The exploratory study found that guest-facing technologies are an important consideration for Generation Z members when selecting a hotel accommodation and they are willing to pay more for a hotel property that offers them.

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