The University of Nevada Las Vegas Disability Resource Center (DRC) is committed to a policy of ensuring that no otherwise qualified individual with a disability is excluded from participation in, denied the benefits of, or subjected to discrimination in University programs or activities. The University and DRC are fully committed to complying with all requirements of the Americans with Disabilities Act of 1990 (ADA) and the Rehabilitation Act of 1973 (Section 504) and to providing equal educational opportunities to students with disabilities.

In general, this Grievance procedure is designed to address disagreements regarding eligibility of disability status, requested services, accommodations, or modifications to University practices or requirements by the DRC. It is not intended to supersede other University policies and procedures which may exist for addressing alleged violations of the ADA and/or Section 504. Students are encouraged to consult with the Director of the DRC, regarding the most appropriate University policy or procedure to address a particular concern.

All grievances must be filed within 90 days of the event or action giving rise to the student's complaint to the Director of the DRC. All grievances shall be initially reviewed by the Director to determine whether they are submitted in a timely manner and/or whether they contain all required information. Grievances not meeting these standards will not be reviewed.

During the Grievance Process, any academic accommodations or services in place, if any, will continue uninterrupted. DRC recognizes the importance for the student's concerns to be addressed promptly.

Informal Grievance Procedure

As a prerequisite to initiating a formal grievance, a University student shall first attempt to resolve his or her complaint informally by meeting with the Director of DRC or his or her designee. If the grievance is not resolved informally, then the student shall have the right to invoke the appropriate formal grievance procedure detailed below.

Formal Grievance Procedure for the Denial of Academic Accommodations and Services or Eligibility for DRC Services

Students are encouraged to maintain an open line of communication with their assigned disability specialist. When a student is dissatisfied with accommodation delivery or approval of services they should inform their specialist, who will work to remediate the current situation. If the student is still dissatisfied with the outcome they are provided the contact information for the DRC director.

Any enrolled student with a disability shall have the right to request the director of DRC or designee to review a denial of requested accommodations, or denial of certification of disability by the University. Student shall fully document the grievance and email it to the director of DRC within 90 days following the date of the event of concern. The student's documented grievance must clearly state:

  • The reason for the review
  • The specific facts supporting the student's position
  • The remedy and resolution desired by the student

Upon receiving a timely request for grievance, the director shall send the student a notice acknowledging the receipt of the documented concern.

The director shall evaluate the grievance and review all pertinent information. If requested, the student shall supply any additional information and/or documents as requested by the director.

The director will issue a determination to the student within 30 days after receiving the student's completed grievance request. The director may also provide copies of the Letter of Determination to appropriate university officials.

Bryan Hilbert

Director, Disability Resource Center
bryan.hilbert@unlv.edu
702-895- 0866

Within ten (10) days following receipt of the director's written Letter of Determination, the student may seek a review with the Associate Vice President for Student Wellness (AVP) to which DRC reports.

The student shall submit a written letter requesting a review of the director's Letter of Determination to the AVP, with a copy to the Director of DRC. The letter must clearly state:

  • The student's name, NSHE# (student ID), address, email address and phone number;
  • The specific facts and grounds which form the basis for the student's appeal, including the specific basis of the student's disagreement with the director's Letter of Determination; and
  • All other information the student believes to be relevant to the appeal.

Upon receiving a timely letter seeking a review of the director's determination, the AVP shall send the student a notice of acknowledgment of receipt.

Upon receiving the student's letter requesting a review by the AVP, the director of DRC shall forward a copy of the original Review Request Form, and all other records or documents forming the basis of the Director's determination to the AVP.

The AVP shall review the student's letter, and all evidence presented. If requested, the student shall supply any additional information and/or documents.

The AVP shall complete his or her review within 30 days. After completing the review, the AVP shall send a written Letter of Determination outlining his or her decision. The AVP may also provide copies of the Letter of Determination to appropriate University officials.

The AVP's Letter of Determination shall constitute the final decision of the DRC in response to the student's grievance.

Jamie Davidson, Ph.D.

Associate Vice President for Student Wellness
jamie.davidson@unlv.edu
702-895-0136

Within ten (10) days following the receipt of the AVP's decision the student may seek a review with the Vice President of Student Affairs.

The student shall submit a written letter requesting a review of the AVP's decision, with a copy to the AVP. The letter must clearly state:

  • Student's name
  • NSHE # (student ID) address
  • Email address
  • Phone number

Keith Rogers, DBA

Vice President for Student Affairs
keith.rogers@unlv.edu
702-895- 3656

External Grievance Procedures

Students are encouraged to attempt to resolve complaints pertaining to disability issues by utilizing this and other University grievance procedures. If a student believes the nature of the complaint warrants federal investigation, he or she has the right to file a complaint directly with the U.S. Department of Education, Office for Civil Rights (OCR). Information regarding applicable timelines and procedures is available from OCR.

Contact information

Seattle Office

Office for Civil Rights
U.S. Department of Education
915 Second Avenue Room 3310
Seattle, WA 98174-1099

Telephone: 206-607-1600
Fax: 206-607-1601; TDD: 206-607-1647
Email: ocr.seattle@ed.gov

More Information

For more information concerning ways in which our multicultural learning community may be nurtured and protected or for information about complaint-resolution procedures, contact the following offices: