The Classroom Technology Services (CTS) department of the office of information technology has been featured in a higher education case study by Crestron. The case study explores how CTS has helped minimize “lost” class time due to technological issues by standardizing equipment, implementing monitoring tools, and developing a custom-made touch-screen interface for UNLV’s classroom technology equipment.

These improvements enable technicians to view the system and provide assistance remotely, allowing instructors to get back to teaching more quickly. The touch-screen interface, developed in-house by CTS staff, simplifies using classroom technologies and creates a seamless experience across classrooms. The system also enables CTS staff to proactively manage the hardware components of classroom technology and is expected to save approximately $13,000 each semester in lamp and projector replacement costs alone. The university also benefits from additional savings in electricity, reduced labor costs, and increased classroom uptime.