Emergency Travel Assistance

On occasion, you may need emergency travel assistance while in travel status. Below is information available to you while on business travel for the university.



MasterCard Emergency Service (24-hour) may be used for airline tickets, lodging, and other transportation assistance only if the traveler's UNLV MasterCard Corporate Card or the TD, Sections I and II through one of the UNLV contracted travel agencies (Appendix K), was used to procure or reserve these services.

Please refer to the MasterCard Corporate Card documentation (contract, list of available services, etc.) to determine eligibility to use MasterCard Emergency Assistance for other than the services listed above.

The MasterCard Assistance Emergency Service is available at 1-800-346-3779.

Enterprise Motor Pool

During normal business hours, call 1-800-RENTACAR. To call the local office, dial 702-735-2124. Discount code: XZ54ULV. Please visit the Enterprise website for more information.

Nevada State Motor Pool in Reno

During normal business hours, call 775-688-1325 (A collect call will be accepted.)

Should the traveler have a flat tire or mechanical problem with the vehicle, follow the instructions stored in the glove box of the vehicle being used.

UNLV Travel Insurance

Please visit the Risk Management and Safety website.

Should you need clarification or additional policy information, please contact Michael L. Means, Insurance Administrator, 702-895-5735 or michael.means@unlv.edu.

UNLV Disbursements

For questions, concerns, suggestions, or assistance, contact UNLV Disbursements, Travel Office, at 702-895-1156, Monday through Friday from 8 a.m. until 5 p.m.

Authorization Required

No signatures required.

Account Restrictions

No Accounts required.


No forms required.



Scanned images, examples, etc.