New Features

UNLV Telecommunications is always looking at ways to improve its services to better match current communication requirements. Over the past year, a priority has been implementing solutions that enable faculty and staff to work remotely. Recently, the focus has shifted to improving these solutions and identifying benefits for faculty and staff whether they work on-campus, off-campus, or both. Telecommunications is also working on integrating these new solutions with existing campus systems to streamline the customer experience.

Please review our latest features in the Available Now section below. These features can be used today. If there are new charges required to activate the service, as identified in the description, a new Telecom Helpdesk ticket will be required. The Telecommunications helpdesk can be reached by calling 00 (option 9) from on-campus, 702-895-1800 (option 9) from off-campus, or by going to this page to create a ticket.

Available Now

Enhanced Voicemail

Description: The Enhanced Voicemail service allows voicemails left for you to be sent with a transcription to your UNLV Mail. When you view or delete the message in either system the other system is also updated.  Watch the video below for more information. Please note that voicemail messages sent to email are subject to existing email retention policies.
More Information: View the YouTube video
Cost: Recurring $3 per line per month and a one-time activation charge of ¼ hour of labor.

Webex Local Dialing

Description: UNLV faculty and staff can now dial x54000 from on-campus or 702-895-4000 from off-campus to join a UNLV Webex meeting with audio only. This feature eliminates long-distance charges when calling into a Webex meeting created by UNLV faculty and staff.
Cost: There is no charge for this service.

Webex using Cisco Video Phones

Description: On-campus UNLV faculty and staff can now use their Cisco video phones to join Webex meetings with video and audio by dialing x53001. This feature eliminates long-distance charges and allows users with video phones but without PC cameras to join Webex meetings with video. See the user guide below for more details.
Cost: There is no charge for this service.

Conference Now

Description: Conference Now is a simple audio-only conference bridge for up to ten participants. It is intended for small conferences that have limited requirements. Conference hosts must have an on-campus Cisco phone and a personal (not shared) extension. Attendees can join from any location. See the user guide below for more details.
Cost: There is a one time charge of ¼ hour of labor to activate this feature. Contact the Telecom Help Desk to start the activation process.

Jabber SMS Texting

Description: Jabber SMS Texting allows Jabber users to text with anyone using their UNLV extension. This service requires the user to be signed up for a Jabber account. Watch the video below for more information. Please note, text messages are not retained by UNLV when using Jabber SMS messaging.
More Information: https://www.youtube.com/watch?v=MZyfdFJBQSs
Cost: Recurring $8 per line per month + a one-time charge of a ¼ hour of labor if the user does not already have a Jabber account