One UNLV Listening Tour
A Message from Interim President Heavey
I created the One UNLV Listening Tour to ensure that our next strategic plan is grounded in the voices of our community. Over the course of this tour, I was honored to hear directly from members of our campus community about what is working well, where we can improve, and what matters most as we plan for the future.
Despite real challenges, the tone of the tour was hopeful. Across all groups, there is a genuine belief in UNLV’s upward trajectory and confidence in its people and mission. The message I heard clearly is this: UNLV’s future success depends on alignment, trust, investment in people, and follow-through. Our ambition must be grounded in the values that make our community special.
The themes outlined below reflect the collective voice of these conversations and will serve as a starting point for the strategic planning work ahead. As we move forward, we do so with a greater understanding of the priorities, needs, and aspirations of our community.
I am immensely grateful to those who candidly shared their experiences, perspectives, and ideas for UNLV’s future. To call back to a theme I heard in each and every session — our people are our strength. Thank you for lending your voice.
About the Tour
The One UNLV Listening Tour is a campus-wide initiative designed to engage students, faculty, staff, alumni, and community partners in open dialogue about the future of UNLV. Between Oct. 30, 2025, and Jan. 7, 2026, feedback was gathered through 17 listening sessions spread across 8 different groups of university constituents. Each session was 60 minutes long.
In addition to open sessions, the groups included:
- undergraduate students
- graduate students
- tenured/tenure-track faculty
- non-tenured/non-tenure track faculty
- administrative faculty
- classified staff
- faculty and staff of the School of Dental Medicine
- faculty and staff of the Kirk Kerkorian School of Medicine
In total, 181 individuals attended these sessions and shared their thoughts and ideas. An anonymous online feedback survey was also available for respondents. The feedback survey collected 59 responses.
Beyond campus conversations, President Heavey also spent time with community members, local legislators, civic leaders, and philanthropists to hear their perspectives on UNLV's role in the region. His outreach included one-on-one discussions along with visits to government offices, state and local agencies, business and industry partners, nonprofit organizations, and K-12 and higher education institutions.
Goals
Gather Diverse Perspectives
Hear directly from students, faculty, staff, and others in the UNLV community — including those that are often underrepresented — about their experiences, ideas, and vision for UNLV.
Inform the Next Strategic Plan
Use the feedback collected to shape UNLV's next strategic plan and define our shared priorities.
Enhance Campus Culture
Foster a culture of openness and belonging by engaging in honest dialogue to build a stronger, more inclusive environment where everyone feels valued and heard.
Advance One UNLV
Unite the campus around shared values and aspirations, celebrating what makes us unique and emphasizing the collective identity that drives us forward.
Methodology
The following five questions were displayed at each session to help guide discussion, but participants were not limited to the question topics. The feedback survey contained the same five questions, as well as a space for respondents to leave any additional comments they may have had.
- What do you see as UNLV's greatest strengths and sources of pride?
- Where are things not going well or in need of improvement?
- What do you want me to understand about your experience here?
- How can UNLV better support student success and make a greater impact in our community?
- When you imagine UNLV 5 or 10 years from now, what do you hope we will be known for?
Notes were taken during each session and downloaded from the online survey. While individuals shared diverse perspectives shaped by their unique roles and experiences, several common themes consistently emerged. The summary of these themes integrates both the verbal and written feedback received.
What We Heard: Themes from the One UNLV Listening Tour
Strength: Very Strong
Across every group, there was strong pride in UNLV as an affordable, diverse, and community-centered university. Students, faculty, and staff repeatedly described UNLV as a place that changes lives, especially for first-generation, underrepresented, and nontraditional students. They highlighted how UNLV creates opportunity not just for individuals, but for families and communities across Southern Nevada. UNLV’s deep connection to Las Vegas and Southern Nevada is widely seen as one of our greatest strengths and a key differentiator nationally.
Strength: Very Strong
Across all input, there was unanimous commitment to student success. At the same time, many shared that the systems supporting students are under strain. Common concerns included:
- Understaffed student-facing offices (advising, financial aid, tutoring, libraries)
- Fragmented processes that force students to navigate silos and complex systems
- Insufficient graduate-specific and professional-school supports
- Growing student needs (financial insecurity, mental health, safety and belonging)
Written feedback reinforced the message that student success is inseparable from faculty and staff capacity and the systems they utilize. Many respondents stressed that supporting students effectively requires sustained investment in the people, infrastructure, and spaces that serve them.
Strength: Very Strong
Faculty and staff spoke candidly about workload, burnout, and uncertainty. While there is pride in what we have accomplished with limited resources (“doing a lot with very little”), there is concern that current expectations are not sustainable. Retention, morale, and long‑term workforce stability emerged as shared concerns across both verbal and written input. Participants also raised questions about equity across roles, job security, retention, and specifically:
- Chronic understaffing and long hiring timelines
- Burnout from constant change and administrative load
- Perceived inequities across roles (tenure-track/non-tenure-track, classified staff/administrative faculty, health sciences units)
Many expressed loyalty to UNLV and a desire to stay, but they emphasized the need for clearer advancement pathways, more efficient systems, and long-term investment in people.
Strength: Very Strong
A strong sense of community and connection emerged as a central theme throughout the tour. Participants expressed pride in UNLV as a place where people from diverse backgrounds come together with a shared purpose, and many described belonging and connection as core to their UNLV experience.
At the same time, many shared that this sense of connection has weakened. Across roles and campuses, participants described fragmentation — feeling siloed, disconnected from decision-making, or unsure how their voices are included. Faculty and staff noted fewer opportunities for collaboration and informal interaction, while the medical and dental schools described feeling physically and culturally distant from the main campus.
We heard that participants want earlier and more meaningful involvement in decision-making, better cross-campus communication, and clearer alignment around priorities. There is a strong desire to strengthen a true One UNLV culture through clearer communication, inclusive processes, and intentional opportunities to bring people together across units and campuses.
Strength: Strong
Across groups, there was frustration with processes that feel overly complex. Faculty and staff described systems that are time‑consuming, difficult to navigate, or misaligned with the realities of teaching, research, clinical practice, and student support. Examples of difficult processes spanned HR, research administration, promotion systems, hiring, contracts, and approval systems.
Survey respondents frequently cited administrative burden as a key challenge, reinforcing what was heard in live sessions — that UNLV’s ambition and growth are outpacing the effectiveness of its current internal systems. However, participants expressed hope for implementing more nimble systems that support innovation, collaboration, and timely action.
Strength: Strong
Students, faculty, and staff consistently emphasized the importance of academic quality and meaningful learning.
Participant feedback specifically noted:
- Anxiety about AI’s impact on learning, integrity, and credentials
- A desire to preserve liberal arts, general education, and critical thinking
- A need for clearer standards in online education
- Concern about graduates being genuinely prepared for careers and life
Many want UNLV to lead thoughtfully in this space, protecting the integrity and value of a UNLV degree while adapting responsibly to change.
Strength: Moderate–Strong
Faculty and graduate students shared enthusiasm for UNLV’s research growth and community-connected work. At the same time, they noted uneven research support and infrastructure, administrative barriers, and missed opportunities to tell the full story of ongoing research and innovation at UNLV.
Participants also identified a lack of recognition and meaningful support for applied and community-based projects and partnerships. Across these groups, there is strong interest in reducing red tape, supporting early-stage ideas (seed funding, pilot projects), and translating innovation into visible impact.
Strength: Moderate
A recurring theme was that UNLV often undersells itself. Participants believe we have powerful stories — about access, excellence, resilience, and community impact — that aren’t being consistently amplified. Both listening sessions and survey responses emphasized the need for a clearer, shared narrative about who UNLV is, what it stands for, and why it matters. Across all groups, participants expressed interest in stronger branding, more effective storytelling, and empowering students, faculty, staff, and alumni to serve as UNLV ambassadors.
A large number of participants encouraged the selection of a mascot that is inclusive and represents who we are.
Strength: Moderate
The physical environment plays a large role in how people experience UNLV. Participants raised concerns about space constraints, safety, housing, parking, the areas surrounding campus, and campus infrastructure. Health sciences and nursing space needs were especially prominent.
At the same time, there was optimism about the potential to reimagine and improve campus spaces and adjacent areas in ways that support learning, belonging, and community engagement.
The Path Forward
Despite real challenges, the tone of the listening tour was hopeful. Across all groups, there is belief in UNLV’s upward trajectory and confidence in its people and mission. Participants want to be part of shaping what comes next.
The message we heard clearly is this: UNLV’s future success depends on alignment, trust, investment in people, and follow-through. Our ambition must be grounded in the values that make this community special.