Two people talking at a front desk

Before an Employee’s First Day

Complete Hire Business Process Tasks in Workday

Once the primary recruiter has initiated the hire/rehire business process in Workday for your external candidate, you can then expect the following:

  • The hiring manager/administrative assistant will complete Workday inbox tasks to complete the hire reason, compensation, costing allocation, and onboarding procedures for the new employee.
  • HR/finance coordinator reviews and approves the hire business process. The primary recruiter reviews and approves the final hire.
  • The Division of Human Resources (Central HR) reviews service dates.
  • OIT sends activation email to the employee within 24 to 48 hours.

For a more detailed view of the Workday process, please review the Workday Onboarding Workflow by Job Family document.

Once their password is updated, the new employee will get access to UNLV email, the employee portal for Workday, and applicable university software applications. Academic and administrative faculty can receive access to their ACE account up to 90 days before their hire date. All other job families will get access on their date of hire.

Notify and Involve Your Team

Announce the New Employee to the Team

Send an announcement via email to the department announcing the new hire and start date. View our Team Notification of New Employee template for assistance.

Assign a Buddy

Recruit someone from the department as a “buddy” for the new employee. A buddy serves as the primary contact for general questions and provides guidance to help the new employee acclimate to the department. If utilizing a buddy, ensure there is clear delineation of responsibilities for new employee tasks between the supervisor and the designated buddy.

Characteristics of a Buddy

  • Be approachable: Create a welcoming and open environment where the new employee feels comfortable asking questions and seeking assistance.
  • Employ active listening: Pay close attention to the new employee's concerns, questions, and needs. Listen actively without interrupting and validate their feelings or perspectives.
  • Have clear communication: Communicate information clearly and concisely. Avoid using jargon or assuming prior knowledge. Provide context when necessary.
  • Show empathy: Understand and acknowledge the challenges and anxieties that come with starting a new job. Show empathy and offer support when needed.

  • Share knowledge: Share your expertise and experiences to help the new employee learn and adapt to their role and the organization. Be willing to answer questions and offer guidance.
  • Resourcefulness: Be knowledgeable about available resources within the organization, such as training materials, colleagues, or tools that can aid the new employee.
  • Team collaboration: Collaborate with other team members and departments to ensure a seamless onboarding experience for the new employee.

  • Respect diversity: Be sensitive to cultural differences and diverse backgrounds. Foster an inclusive environment that values and respects individual perspectives.
  • Display professionalism: Demonstrate professionalism, teamwork, and a strong work ethic.
  • Maintain confidentiality: Respect confidentiality and privacy in all interactions, especially when discussing sensitive matters. If you served on the search committee of the new hire, refrain from discussing or gossiping about any confidential conversations among the search committee or other employees.
  • Manage your time: Be punctual and organized in your interactions with the new employee. Respect their time and commitments.

  • Follow up: Check in regularly with the new employee to see how they are doing and if they have any concerns or questions.
  • Adaptability: Be flexible and adapt your approach to the new employee's learning style and needs. Everyone learns differently.
  • Continuous improvement: Seek feedback from the new employee on your role as a buddy and be open to making adjustments as needed.
Responsibilities for the Buddy

  • Building access: Provide instructions on how to obtain access to the building, including the contact person or department responsible for issuing access cards or keys.
  • Lunch location: Do you eat at your desk? Is there a break room or kitchen?
  • Navigating the building/campus:
    • Where to locate the mailroom/printer/copier/fax, etc.
    • How to get around the building/campus
    • Where to park
  • Dress code: Clarify the dress code for the workplace, including whether the department observes Casual Fridays and the level of casual attire that is acceptable on those days.
  • Office supplies: Explain the process for obtaining office supplies, whether it's through a centralized supply room, an online ordering system, or a specific point of contact.

  • Departmental traditions: Share any unique departmental traditions or events, such as "Wear Red Fridays," birthday lunches, or "Taco Tuesday" gatherings, and let them know how and when these traditions are typically observed.
  • IT support: Inform the new employee about the designated contact person or department for IT support, including their contact information and how to request assistance for technical issues.
  • Meeting space reservations: Explain the procedure for reserving meeting spaces if needed, including who to contact and any relevant guidelines or policies.
  • Reimbursement process: Outline the process for getting reimbursed for work-related expenses, including the necessary documentation and who to contact for reimbursement requests.

Communicate With Your New Employee

Official Welcome Email With Important Information

Welcome the new employee to UNLV after confirmation of acceptance and provide critical first-day information such as:

  1. Start date and time
  2. Where to park and report
  3. Work attire
  4. Required documents
  5. Contact information for the person greeting them or a backup point of contact (or buddy)
  6. Copy of their onboarding schedule. View and use our Onboarding Schedule template for assistance.

For an example of a welcome email, view and use our Welcome New Employee template.

Check-In Before The Employee’s Start Date

Contact the employee a few days before their start date, as new employees often have last minute questions. Be sure to review the information from your welcome email to ensure they are prepared for their first day. View and use our All About You Form template for assistance.

Request Technology Equipment and Software Access

Preparing technology tools and software in advance streamlines the onboarding experience, contributes to higher efficiency and productivity, creates a positive first impression sending the message that the university is organized and proactive, helps in controlling access permissions and safeguards sensitive information, and reduces downtime.

Technology Equipment

Departments can purchase computers through IT, or they can submit a ticket to the IT Help Desk to refresh previously used computers (including wiping the computer, updating software, and operating system).

When you receive the new employee’s computer, be sure that it contains the necessary software for the employee to carry out their tasks.

Accessory Checklist

  • Monitor
  • Keyboard
  • Mouse and mousepad
  • Headset or headphones
  • USB drive
  • Powerstrips and chargers
  • Extension cords

Request a new extension, reassignment of an existing extension, or wireless service through the BA Admin Portal. Access can only be given 1-3 business days before the hire date.

General Software

Be sure to add the new employee to email distribution lists, shared drives, calendars, meeting invites, etc.

MyUNLV accounts are created after the new employee meets the following conditions:

  • Completed the required FERPA training and quiz in REBELearn.
  • Complete Security Access Form via IT Help Desk ticket.
  • Faculty and part-time instructors (PTI’s) have been assigned to teach at least one course in MyUNLV.

New employees will receive an email once their account is ready. This process generally takes 2-3 business days after the above conditions are met, but it may take longer if it is close to the start of semester.

  • Once faculty and PTI’s have access to MyUNLV, they will have access to WebCampus.

After the hire process is completed in Workday, and the employee reaches their hire date, access is automatically given. Required training for all job families includes:

  • General Workplace Safety
  • Preventing Harassment and Discrimination
  • Understanding Public Records
  • Cybersecurity Awareness

Note that additional training may be required based upon the employee’s position/job.

Employees receive Workday access after they activate their ACE account.

Security Roles

For an existing position, security is left with the position number to ensure a smooth transition for the next incumbent. If changes need to be made, submit a request via the BA portal. A new position requires a ticket submission through the Business Affairs portal. The department has the ability to request a copy of roles from an active worker or select specific security roles that the position will need.

For more information, visit the Security Roles page.

Obtain Building Access

Once the employee has their Rebel Card, you can help them set up building access by visiting the Key Management website. Provide the six-digit code on the back of the card when submitting the request, as it is used by the “key approver” to request access. Be sure to obtain hard keys as well, if applicable.

Note that there is no access confirmation. You will just have to test the keys.

Set Up Work Areas

Having a work area ready for a new employee enhances efficiency, professionalism, security, a sense of belonging, and overall productivity. It sets a positive tone for their onboarding experience, helping them integrate into the company culture and workflow more smoothly.

Work Area Checklist

Ensure the work area is cleared of previous employees items, clean, and if any special accommodations, they have been made. Also make sure the area is equipped with the following:

  • Cleaning wipes
  • Hand sanitizer
  • Recycling bin
  • Tissues
  • Trash can

  • Binder clips
  • Desk organizer
  • Highlighters
  • Notepads or notebooks
  • Paper clips
  • Pencils
  • Pens
  • Permanent markers
  • Stapler and staples
  • Sticky notes
  • Tape dispenser and tape
  • Scissors

  • Office chair
  • Desk or workspace
    • If this fills a previous position, then ensure the space is set up appropriately.
    • If this is a new position and you need to find space for academic faculty, submit a request with the Provost’s Office.

Provide any relevant guides or manuals related to the employees department, responsibilities, and tasks.

Have fun welcoming your new employee! Here are some ideas of what to include:

Obtain Temporary Parking Permit

You may request a temporary parking permit for your new employee by emailing hr@unlv.edu. Please include the following:

  • Subject line: Temporary Parking Pass
  • Employee's name
  • Department
  • Start date

Human Resources will then reply when they are ready for a pick up time and date. Passes are valid for 10 calendar days.

Update Directories

  • Update work contact information in Workday (an onboarding task).
  • Update Archibus for space management.
  • Update websites through the web work request form.

Request Department Credit Cards (If Applicable)

PCard

The Purchasing Card (PCard) is a UNLV credit card that may be issued to individuals and university departments as a tool for facilitating and streamlining small dollar purchases. Learn more about PCards on the Purchasing Card (PCard) Program page.

Payment Card Merchant Policy

University departments and third-party services acting on behalf of the university must follow the requirements outlined in the UNLV Payment Card Merchant Policy when accepting and processing credit card payments. Learn more on the Payment Card Industry (PCI) Compliance page.

Note that training is needed every three years and is available in REBELearn.