Professional and Classified Employee References
The hiring department must call to conduct reference checks. Similar to conducting employment interviews, be sure to stick with job-related questions when contacting a former employer and be consistent with the questions you ask.
Here are some suggested questions to ask when talking to a former employer.
- How do you know and for how long have you known the candidate?
- What would you consider some of the candidate’s strengths? In what areas did the candidate appear to need additional assistance to develop?
- Would you describe the applicant as someone who works best as part of a team or independently?
- How timely was the applicant in completing assignments and meeting deadlines?
- Describe the candidate’s working relationship with students, the public, co-workers, or specific groups/individuals served.
- Comment on the candidate’s attendance and punctuality record.
- How would you describe the candidate’s leadership, managerial, and/or supervisory skills?
- Do you trust the candidate, in both a professional and a personal sense?
- How well did the candidate manage crisis, pressure, or stressful situations?
- How would you describe the individual’s overall performance on a scale from 1 to 10 (10 being the highest)?
- What was the candidate’s documented reason for leaving your organization? Is there any reason you would not rehire the applicant? (If so, for what reason?)
- Is there anything else about the candidate you would like to tell me that I might consider relating to her or his overall work performance and qualifications?