The purpose of the advising services is to provide informal and student-centered issue-resolution services, and general advising advice, to graduate students and prospective graduate students. The office offers guidance, information, and assistance when regular channels have failed to provide graduate students with the information that they need to solve problems or make informed decisions.
This office’s goal is to ensure that all members of the university graduate community have access to the information they require, and to ensure due process. The office will accomplish this by answering questions and/or connecting graduate students with faculty or staff who can assist them with their questions, concerns, or problems. The office will assist graduate students locate and understand UNLV, and Graduate College policies and procedures. The office does not provide legal counsel; we can direct graduate students to the sections of the Nevada System of Higher Education codes and Graduate Catalog that apply to their particular questions or situations. This service is intended to provide graduate students with an alternative source of information, clarification, and guidance in order to produce quality customer service to our graduate students. The office will strive to provide friendly, knowledgeable assistance that helps to resolve issues and challenges graduate students may face, and to do so in ways that are empowering and productive in order to avoid escalation into more serious problems.
The Graduate College Student Advising Services Office may be able to assist current or prospective graduate students in the following circumstances:
- When they require information or clarification regarding the UNLV Graduate College, graduate programs, or graduate student rights or responsibilities;
- When they are unsure which policies, procedures or regulations apply in their situations and need guidance regarding specific issues or situations;
- When they feel a policy, procedure, or regulation has been applied unfairly or erroneously and requires clarification;
- To obtain information about how and when to file an appeal, or when there are other routes available without the full appeal process to settle particular issues;
- When they have a complaint about an office or service concerning graduate student issues at the University of Nevada, Las Vegas;
- When they are unsure of where to go or what options are open with respect to some aspect of graduate studies.
Student cases are transferred or closed if or when:
- Student is abusive, threatening in manner, behaving erratically, or is considered otherwise unmanageable or dangerous. Public Safety will be called immediately in any situation in which their assistance may be beneficial or required. Case will then be referred to Student Conduct Office and/or Senior Associate Dean, GC.
- There are accusations of academic dishonesty or other academic issues; student will be referred to the Student Conduct Office and to Senior Associate Dean, GC.
- There are allegations of illegality, harassment or abuse; student will be referred to the Student Conduct Office and to Senior Associate Dean, GC, as well as other services available on campus (public safety; counseling center; etc.).
- Through consultation with the Senior Associate Dean it becomes clear that the matter has significant legal ramifications and should be handled at a higher level.
- If issue cannot be resolved without a Graduate College Appeal, in which case the appeal must be submitted through the appropriate channels for review by the Senior Associate Dean, Dean and, under some circumstances, also the GC Faculty & Student Issues Committee.
- Issue is resolved.
These policies may be amended from time to time and the most recent amendment shall be applicable. In unusually challenging or difficult situations, student cases may be referred to the Dean or Senior Associate Dean of the Graduate College for handling.