UNLV policies and processes related to academic misconduct apply to students learning online as well as those in traditional on campus face-to-face classes. Students learning online are responsible for knowing and abiding by those University policies and processes.

The information below is a general overview of some of the resources related to academic integrity that are available to online students at UNLV. Please check with your instructor, college, and the library for additional information.

Resources

ProctorU Online Proctoring Services – Student Information

ProctorU is an online proctoring service that allows students to take high-stakes exams from anywhere, using a webcam, computer, and internet connection. ProctorU provides a proctor who will monitor your activity, guide you through the exam process, and provide help if there are any problems.

The information below is a general guide for your convenience. Please be sure to check the Proctor U website for the most up-to-date information.

ProctorU Student Checklist

Taking tests can be stressful, especially high-stakes proctored exams. If your instructor informs you that they require online proctoring for high-stakes exam(s), you can follow this checklist to help you reduce your stress and focus on doing well on the exam.

At the start of the semester:
At least one week before your online proctored exam session:
  1. Follow ProctorU’s step-by-step guide to:
  2. Test your computer, webcam, and microphone.
  3. Check the technical requirements for your computer and webcam.
  4. Create your account and set up your new exam.
  1. Resolve any technical issues that arise when you test your equipment.
At least three days before your online proctored exam session:
  1. Set up your account if you have not already done so.
  2. Schedule your appointment at the Proctoru website.
On the day of your online proctored exam session:
  1. Make sure you have your photo ID ready.
  2. Go through ProctorU’s pre-exam checklist.

Requirements

  • Identification. You are required to provide photo identification to the proctor.
  • Equipment. You must have access to a webcam, microphone, and reliable computer with internet connection that meet ProctorU technical requirements. You must also be able to allow the proctor to have remote access to your computer and screen.
  • Private Location. You will need a private location, such as your home or workplace, to take your exam. Cafés or other public locations are not allowed.

Don't wait until the last minute!

  • Make an appointment for your proctored exam at least three days prior to the date of the assessment to avoid being charged a late fee.
  • Check the technical requirements and test your equipment well in advance of your appointment for the exam, so that you have plenty of time to resolve any issues that may arise.

Fees, Cancellations, and Refunds

  • Students are charged based on the time scheduled for the exam and regardless of the actual time the student takes to complete the exam.
  • Reservations made within 72 hours (three days) of an exam are subject to a late fee.
  • If you need to cancel your appointment, we recommend notifying ProctorU at least 24 hours in advance. More than 24 hours notice is preferred. If you fail to show up for your exam without notice, you will not be eligible for a refund.

ProctorU Student Support

ProctorU Technical Support:
855-772-8678

UNLV Office of Information Technology:
Help Desk

UNLV Office of Online Education:
Contact Us