We offer assistance to our trained staff/students to get work requests submitted *online. You may contact our Rebel Repair Help Desk for emergency or work order status inquiries at 702-895-5324 or rebelrepair@unlv.edu.

Student Life Staff and Student Responsibilities

  • Report items that are broken.
  • If unsure whether a work order is needed, contact your facility manager, residence assistant, residence life coordinator, or the Rebel Repair Help Desk.
  • Trained staff/students should submit work orders online and allow 24 to 72 hours for response unless the request is an emergency such as flooding toilet, cannot lock door, broken window, etc.
  • EMERGENCY WORK ORDERS should be called in during regular business hours to the Rebel Repair Help Desk at 702-895-5324.
  • Maintenance work requests are received and processed though the Rebel Repair Help Desk. Upon review, the work request will be approved or denied (if incomplete request) and a confirmation will be emailed to the requestor of work order status. Once a work order is completed, the requestor will also receive an email confirming completion.
    • When submitting a work order through the Rebel Repair Help Desk, website, email, telephone, or your facility manager, prepare to provide the following required information:
      1. First and last name of requestor
      2. Telephone number
      3. Email address
      4. Confirmed space location
      5. Accurate details describing the maintenance issue