This seminar will discuss the framework of responsible gaming and give you the tools needed to successfully develop, evaluate, and sustain a responsible gaming program. The program content will discuss responsible gaming policies and trends across multiple jurisdictions.

This program is designed for operators, regulators, legislative bodies, casino managers, compliance and audit teams, and human resource professionals in the gaming industry, but it can be applied to any highly regulated field.

A certificate of completion will be issued by the ICGR to individuals who successfully complete the series.

Seminar Topics

• Responsible Gambling & Existing Policy: This portion of the seminar will lay the groundwork for responsible gambling, focusing on the basic foundations of responsible gaming, its history, and existing policy approaches in the U.S. and international jurisdictions. The session will examine the reasons why specific policies have been successful or failed. It will also explore emerging technology, such as limit-setting, data analytics, facial recognition, cashless payments, etc. - all in the context of responsible gaming.
• Ethics and Culture in Responsible Gambling: The seminar will address ethical practices in gaming compliance, various compliance structures, and common ethical dilemmas and solutions through case studies. Our faculty will discuss the benefits of expanding responsible gaming programs beyond a compliance-focused perspective. It will also examine the impacts responsible gaming programs can have on company culture, as well as how company culture can impact program effectiveness.
• Consumer Protections: This session will focus on responsible gambling within the larger scope of consumer protections. It will explore how good responsible gambling policies can lead to better business performance and help strengthen relationships with the consumer.
• Prediction Markets and Sweepstakes: This session will focus on key components of the online gaming space that are positioned outside of the traditional boundaries of regulated, legal gambling. Participants will examine what the industry and regulators should be on the lookout for when it comes to player safety as these platforms continue to expand.

Education Partners

Alan Feldman

Alan Feldman is one of the world’s leading experts on responsible gambling. As distinguished fellow in responsible gambling for UNLV’s International Gaming Institute, Feldman develops programs and policies to advance related knowledge and capabilities within the industry and regulatory community.

Feldman spent nearly 30 years in the gaming industry with MGM Resorts, where he recently spearheaded the launch of GameSense, an innovative, player-focused responsible gambling program that encourages players to adopt behaviors and attitudes that can reduce the risk of developing gambling disorders. This landmark program is now available at all of MGM’s U.S. properties.

Feldman is a frequent speaker on responsible gaming at conferences, universities, and media events around the world. He currently serves as chair emeritus of the International Center for Responsible Gaming, as chair of the State of Nevada’s Advisory Committee on Problem Gambling, and as a member of the Responsible Gambling Committee fort the International Gaming Standards Association. He formerly served as a member of the Gambling Research Advisory Committee for the Massachusetts Gaming Commission.

Martin Lycka, Solicitor, Gambling Industry Expert

Martin Lycka has been a senior legal, regulatory, and RG advisor to listed global gambling businesses, including the likes of Flutter and Entain, for over 16 years. Prior to working in the gambling industry, he had roles with Salans Europe as well as the Senate and Department of Foreign Affairs of the Czech Republic.

He obtained law degrees from the Charles University, Prague, the College of Europe, Bruges, and the University of Law, London. His media presence includes appearances on TV and radio stations across three continents as well as interviews with a plethora of premier mainstream and industry print and online media.

Martin has won numerous global and North American gambling industry awards, including four Vixio Global Regulatory Awards. He also hosts the Safe Bet Show podcast.