Workday Login Help

ACE Account

To log in to Workday, you must have an ACE Account.

New Employees

Your ACE account will be created during your hire process in Workday, and you should receive an email from the UNLV Office of Information Technology (OIT) with ACE account credentials. After your initial ACE account setup, you can manage your account (password reset/security questions) via the ACE account page or by calling the OIT Help Desk at 702-895-0777.

Student Employees

If you are a student employee, you already have an ACE account. Use the same ACE credentials to log into Workday after your hire is complete.

Former Employees

If you are a former employee, login at MyWorkday Portal through the "Former NSHE Community Members" portal. Your new username is the nine-digit employee ID number (without the leading zeroes) that can be found on your old pay slips. If you have never logged in to Workday as a former employee, click on the "forgot password" link and Workday will send an email to reset the password.

Frequently Asked Questions

Have you recently changed your cell phone number?

A two-factor authentication is required when logging into Workday from a device that is not on the UNLV network. Contact OIT's Help Desk at 702-895-0777 to request an update to your account.

Have you received an email that your hire was complete, but you still can’t log into Workday?

If this is your first time logging into Workday, please contact your department to verify that your hire process has been completed in Workday. Allow 48 hours after receiving this email before trying to log into Workday.

Do you want Workday on the go?

Workday can be installed on your Android (Google Play) or iPhone/iPad (App Store). Enter Workday in the search field and install. Open the app and select settings (the gear icon). The web address should be https://www.myworkday.com, and the tenant is nshe. Tap save, and the Workday single sign-on screen will appear. Log on as you would from your desktop.

Where can I find my W-2 form?

W-2 statements from 2018 and beyond are available in Workday. Please use the job aid for instructions to view and download these statements. W-2 statements from 2017 and prior may be requested from the NSHE Payroll Services help desk.

When is a personal email address required to be entered for new hires and terminated employees?

When hiring a POOLED employee (i.e., letter of appointment, temporary hourly, and student employees), the employee’s personal email must be entered during the hire process. A UNLV email account (e.g., UNLV student email account) cannot be used as a personal email address.

Former employees need to have access to payroll information in Workday after their departure from the university. In order to retain this access, departments must fully terminate them in Workday. To complete the termination process, follow the steps below:

  1. Access the employee’s job profile
  2. Select “action”
  3. Select “job change”
  4. Select “terminate employee”

IMPORTANT: During the termination process, the employee’s personal email address must be added as their primary home email address.

Still having issues?

Email workdaysupport@unlv.edu.

Scheduled Maintenance

Workday performs updates and maintenance weekly, monthly, and quarterly during a designated window of time, during which it is unavailable for use. The standard schedule is :

Weekly Service Update: Friday to Saturday for a maximum of four hours between 11 p.m. and 3 a.m.PST.

Monthly Maintenance: Friday to Saturday for a maximum of eight hours between 11 p.m. and 7 a.m. PST.

Quarterly Maintenance: Friday to Saturday for a maximum of 12 hours between 11 p.m. and 11 a.m. PST.