Shana Rivers is an Administrative Assistant IV with UNLV Business Affairs since 2003, currently supervising the Work Order Control Unit (WOCU) department. She manages key support functions such as recharge billing, telecommunications, and wireless contract administration, oversees staff and service operations, resolves escalated issues, ensures compliance with policies and regulations, and leads process improvement initiatives. Shana also produces financial and productivity reports to support planning and audits, drawing on her extensive experience managing billing and financial operations for various campus services.

Philosophy

Mrs. Rivers is a firm believer in the transformative power of hard work. From the early stages of her life, she has embraced the philosophy that diligence, perseverance, and a strong work ethic is the cornerstone of personal and professional success. Her journey is a testament to the belief that consistent, focused effort is the key to unlocking one's true potential.

Background

Shana Rivers is a rare gem who proudly calls Las Vegas, Nevada her hometown. Shana, along with her husband, shares a passion for supporting the local community, particularly evident in their unwavering enthusiasm for attending UNLV Rebels Football games every season. Beyond the bustling excitement of the city, Shana's home is a testament to her deep love and care for her extended furry and feathered family. Her affection for animals is so profound that some playfully describe her household as a zoo. Shana's journey is a celebration of the richness found in both the lively cityscape of Las Vegas and the cozy haven she has created within her home.

Education & Certification

High School Diploma