HMD: Facilitating Customer Exp
Section: 1005

Course Section Credits Instructor Dates Status Call Number
HMD 1005 3 (3 max credits) Coaley Patricia Jan. 19, 2027 to Mar. 12, 2027 Open 30216

Description

Explore the intrapersonal, interpersonal, and structural components that make up an optimal customer service experience in the global hospitality industry. Focus on acquisition of the knowledge and skills necessary to co-create and manage optimal customer experiences.

Prerequisites

ENG 101 or equivalent or ENG

Notes

This is an Internet class; refer to Canvas instructions at https://unlv.instructure.com.
This section is for hospitality students completing their degree through the Fully Online Modality. On-campus students: please choose a different section. Any remaining seats will open to all students by Monday, January 4, 2027. Questions? Email hospitality.advising@unlv.edu.

This data is for informational purposes only. Please see http://my.unlv.edu for a full catalog and more information.