Confidentiality and Telehealth
It is the policy of the Center not to release any information regarding your use of our services, or any personal matters discussed with your counselor.
Currently the CICFC is only offering Telebehavioral Health Counseling Services over the secure and HIPPA compliant telecommunications technology, Zoom. The CICFC is not providing in-person sessions currently. An announcement will be made at a later date regarding the resuming of in-person services.
The laws that protect the confidentiality of your medical information also apply to telebehavioral health. Unless we explicitly agree otherwise, the telebehavioral health exchange is confidential.
To further ensure the privacy of your sessions, we ask that you do the following: only conduct sessions in a private place, consider using headphones during your session, use a hard wired internet connection, and be prepared to join a call/video session at least 5 minutes prior to the start of the session.
As it pertains to telebehavioral health, potential risks include, but are not limited to, the possibility, despite reasonable efforts on the part of your therapist, that: the transmission of your information could be disrupted or distorted by technical failures; the transmission of your information could be interrupted by unauthorized persons; and/or the electronic storage of your medical information could be accessed by unauthorized persons.