Event Services

Guest Services

For Conference Housing Rooms

Personal care items (excluding soap and toilet paper) are not provided. Please see the UNLV Bookstore, P.O.D. Market in the Student Union, or surrounding convenience stores if items need to be purchased.

For Intern Housing

Personal care items are not provided during your stay, including toilet paper and bed & bath linens. Please remember to bring any necessary toiletries and supplies. Please see the UNLV Bookstore, P.O.D. Market in the Student Union, or surrounding convenience and grocery stores if items need to be purchased. Micro-fridge units are provided in each room.

Food Service

An extensive array of food service options are provided in the Hazel M. Wilson Dining Commons. Conference housing guests are encouraged to take advantage of this convenient, low-cost food service for breakfast, lunch and dinner Monday through Friday, and brunch and dinner on Saturday and Sunday. All meals are all-you-care-to-eat.

Additionally, retail options are located in nearby buildings including the Student Union and Student Recreation & Wellness Center. For more information on all on-campus dining options, please visit UNLV Dining's website.

Individuals with group accommodations should check with their group contact to verify if food service has been pre-arranged.

Housekeeping

Housekeeping services are provided in public hallways, restrooms, and lounge areas. Daily housekeeping in intern and conference housing rooms is not available.

Internet Connections

Our internet is complimentary to individuals, and available both in a wireless and wired connection. Wireless internet is unavailable between 12am-7am. Wired internet is available 24 hrs. A username/password can be provided at the time of check-in along with instructions for connecting to our wired internet. You must provide your own Ethernet cord if wired internet is desired and/or needed. Internet connections for groups can be made in advance and, if arranged by the group contact, be placed on the group invoice.

Laundry Services

Guests have access to laundry facilities, which require RebelCash. Using a VTS (Value Transfer Station) machine found in Tonopah, Dayton, the Student Union or Student Recreation & Wellness Center, cash can be deposited on your guest access card. Please note, un-used cash deposited on guest cards cannot be refunded.

For more information about RebelCash and other locations RebelCash can be used, please visit the RebelCard website.

Linen and Towels

For visitors in group accommodations with pre-arranged linen service, your accommodations will be outfitted with bed linen and towels.

Conference housing groups staying five days or longer are eligible for a free linen exchange. Old linen can be brought to the conference housing desk between 9 a.m. and 5 p.m. for fresh linen and towels. For groups staying less than five days, a linen exchange can be pre-arranged for a fee. This cost varies according to the group's size. Individuals with group accommodations should check with their group contact to verify if this service has been pre-arranged.

Lost and Found

If you should lose any personal belongings during your visit, please feel free to contact us. Any items that are recovered after your departure are placed into the lost and found until the end of the conference season. At the end of each conference season (mid-August), all unclaimed items are sent to Police Services – the main lost & found depository for campus.

Mail Service

Please notify the Conference Housing Office if you are expecting mail during your stay. You may use the following address to receive mail during your stay.

Late May - Early August

Guest Full Name
C/O: Conference Housing
1130 University Road
Las Vegas, NV 89119
 

Maintenance

If you have concerns with the condition of your room or you find something in need of repair, please report it to the conference housing office immediately. The building services staff will correct the problem as soon as possible.

Message Service

Messages for guests may be left at the Conference Housing Office. The messages will be posted on the guest message board located in Tonopah Hall. Anyone needing to leave a message may call the front desk at 702-895-5777. In an emergency, we will make every attempt to locate the guest. To protect our guests' privacy we will not give out information over the telephone and will only take a message to be relayed to the Guest.

Parking

All guests must have a valid parking pass to park on the UNLV Campus or must utilize a metered stall. Passes can be purchased ahead of time from UNLV Parking Services or upon check-in. Individuals with group accommodations should check with their group contact if parking passes have been pre-arranged.

Parking is enforced Monday–Thursday, 7 a.m.–7 p.m., and Friday, 7 a.m.–1 p.m. Parking for reserved, handicapped, or resident stalls are enforced 24/7.

Student Union & Event Services assumes no responsibility for any parking tickets received while on the UNLV Campus.

Recreation

Guests have access to the Student Recreation and Wellness Center (SRWC) at discounted rates. The SRWC houses some of the latest recreation and fitness equipment and facilities, as well as a full schedule of classes and programs. For more information, please inquire at the Conference Housing Office upon check-in.

Security

The residence hall main entrances are equipped with electronic locks which are secured 24 hours per day. Access may be gained only at the main entrance of each residence hall by using your room card given at check-in. Side entrances are magnetically locked to prevent the doors from being opened from the outside and being blocked open from the inside. The side entrances will automatically unlock during a fire alarm. For your safety, we ask that you do not prop open main entrance doors or allow persons without room cards to enter the building.

Telephones

Telephones are provided in each Conference Housing room. Incoming calls can be received and local or toll-free calls may be placed at no charge to the Guest. Long distance calls may only be placed using a calling card.

Television Lounges

Television lounges are located on the first floor in Tonopah Hall and Dayton Complex. Basic cable service is provided free of charge in these spaces.

Vending and Change Machines

Vending machines offering a wide variety of both food and drinks are located on the first floors of each building. ATMs can be found on campus at Tonopah Hall, the main entrance to the Student Union and the Lied Library.

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