Elizabeth Johnson and Sheetal Survase (both Academic Success Center Advising Center) recently presented at the 2022 Region 9 NACADA Conference in Orange, California. Their presentation was titled "Coping During COVID-19: Examining Advising Effectiveness in Relation to an Advisor's Work Conditions." They shared their insights on ways to strengthen the training and daily practices of advising centers' instances of conducting public service work during a crisis.