Jennifer Shatley is a research assistant at the UNLV International Gaming Institute, pursuing her Doctorate in public policy. Shatley is an experienced responsible gaming executive with a 20-year career background that has involved extensive leadership to achieve current and future goals surrounding the progression of gaming policy and compliance.
Joining Harrah’s in 1997, which eventually became Caesars Entertainment—the largest U.S. casino operator—Shatley navigated a series of promotions through the market research and analyst ranks, eventually becoming vice president of responsible gaming policies and compliance. In this role, she led the development, implementation, and administration of the company’s responsible gaming programs—creating first-of-its-kind responsible gaming training in the US and developing the role of Responsible Gaming Ambassador. This innovation led to the development of the industry’s first patented responsible gaming IT application that leveraged technology to improve compliance and allow for tracking and implementation of responsible gaming policy and regulatory mandates.
Shatley continues to do consulting work in the area of responsible gaming for Logan Avenue Consulting, LLC and Caesars Entertainment—most recently advising on the company’s responsible gaming efforts in the developing Japan market.
Additionally, Shatley is a highly sourced speaker and advisor to a multitude of organizations, casinos, tribal councils, states and countries considering legalizing gambling within their jurisdictions. She has also presented at numerous responsible gaming conferences both domestically and internationally and works closely with the treatment community with academics, researchers, government bodies, problem gambling councils and gaming industry representatives.
She currently serves as a member of the National Council on Problem Gambling and as the president for the Nevada Council on Problem Gambling and previously served on the Nevada Governor’s Advisory Committee on Problem Gambling and on the Board of Directors of the National Center for Responsible Gaming (2005 – 2014).
She holds a Master’s Degree in Communication from the University of Tennessee and a Bachelor’s Degree in English from Christian Brothers University.