Training: Building Strong Customer Relationships

When

Oct. 16, 2013,
2pm to 3:30pm

Campus Location

Office/Remote Location

Room 212G

Description

You can position yourself and your company for long-term success when you understand and connect with your customers. A good relationship encourages customer loyalty, which is crucial for maintaining and growing business in today’s economy. This seminar provides strategies for building strong customer relationships.

As a participant in this seminar, you will be able to:

  • Learn how to establish credibility with your customer
  • Understand the importance of partnering with your customer
  • Use good communication to ensure you meet your customer’s needs
  • Learn strategies for personalizing your customer relationships
  • Provide outstanding customer service

 

Admission Information

Training is free and open to faculty and staff.

To register, visit the training enrollment webpage.

Contact Information

Event Sponsor

Office of Human Resources, Staff Development