Skills For Working With Emotional Customers

When

Feb. 12, 2019, 1pm to 2pm

Campus Location

Office/Remote Location

Room 212G

Description

Objectives:

  • Listen and respond to customers who are distressed by an emotional situation
  • Monitor personal feelings and reactions that accompany stressful times
  • Maintain physical and emotional energy so as to provide customers the help they need

Admission Information

This training is open to all faculty and staff.

Contact Information

UNLV Employee Relations & Staff Development
Maria Langley
702-895-0402

More info on this event

Event Sponsor

UNLV Human Resources