Skills For Working With Emotional Customers


Feb. 12, 2019, 1pm to 2pm

Campus Location

Office/Remote Location

Room 212G



  • Listen and respond to customers who are distressed by an emotional situation
  • Monitor personal feelings and reactions that accompany stressful times
  • Maintain physical and emotional energy so as to provide customers the help they need

Admission Information

This training is open to all faculty and staff.

Contact Information

UNLV Employee Relations & Staff Development
Maria Langley

More info on this event

External Sponsor

UNLV Human Resources