"Professional etiquette" sounds like a term from the "Mad Men" era — an outdated concept that most people ignore these days. But what are the most important standard practices that should still be observed in the workplace today, including in higher education? This workshop will explore some ideas and techniques that will help students focus on what makes a good professional impression in a variety of contexts. 

By participating in this workshop you will:

• Understand the context of professional etiquette
• Learn the basics of emotional quotient (EQ), "reading the room," and small talk
• Identify key methods of communicating professionally in such forms/settings as email and interviews 
• Develop skills in analyzing and preparing for the professional setting
• Understand how to analyze  audiences in the professional context
• Better understand how to apply the concepts discussed to professional contexts, including interviews and virtual meetings

Professional Development Academy Program: PGCPP
Professional Development Academy Pillars: Career Prep
Learning Experience: Lecture
Time Commitment: < 2 hours
Lifecycle Stage: Early-Mid-Late Master’s, Early-Mid-Late Doctoral
Panelists/Facilitator(s): 

• Sue DiBella, Executive Director, UNLV Office of Community Engagement
• John Osborn, Assistant Dean, UNLV Lee Business School