The office of Human Resources in partnership with LifeWorks, a company that helps organizations develop healthy work environments, is pleased to offer a series of seminars designed to improve personal and professional well-being. Each session is facilitated by certified trainers and is designed to meet clearly defined learning objectives. If you would like to attend a session register here. 

Participants will learn to: 

• Listen and respond to customers who are distressed by an emotional situation 
• Maintain physical and emotional energy so as to provide customers the help they need   
• Monitor personal feelings and reactions that accompany stressful times