- Is there training for MyUNLV?
Yes! There are a variety of training options available to new and current users. Please visit the Training Information for details.
- Does the new system have the capability to inform students of potential policy violations? (e.g., overload during summer, maximum credits for non-admitted students, etc.)
Yes, the messaging capabilities and basic functionality within the system are the same or better than what was available in SIS.
- How can the costs of implementing a new system be justified when cuts are being made to state education, programs are being eliminated, state workers are being laid off, and state workers are taking pay cuts?
Funding for this project was made possible through the support of the students of NSHE, the Board of Regents, and the Nevada Legislature.
- What happened to the "L" number? My department uses this number in our business practices.
The use of the "L" number has been phased out. Student identification numbers are now a 10 digit number called their NSHE ID.
- I am a new staff member, how to I gain access to the MyUNLV system?
Access to the MyUNLV system is restricted to UNLV employees. Employees are granted access after they have completed a series of requirements.
- All users must complete a FERPA tutorial.
- Users must participate in designated training classes related the requested access. Courses are delivered by the MyUNLV training staff. For information regarding training, please refer to the Training Information.
- User security must be approved by module business owners. Business owners have the right to decline security requests.
Please refer to the New User Access Information for details on submitting requests for security access. A supervisor's approval is required when submitting requests for access form.
- A student has called my office and would like to change their address. Where do I direct them to make the change to their information?
Students can update and add a variety of demographic information on their Student Center. Direct the student to log into MyUNLV, click on Student Center and navigate to the Personal Information section to change their address.
- I am trying to log in and I keep getting an invalid user ID and password message.
You may be mis-typing your NSHE ID and/or password. NSHE IDs are 10 digits long. If you need assistance with your NSHE ID, please submit a case in the Staff Support Center. Passwords are case sensitive. Make sure you do not have your caps lock on when typing your password. If you continue to have password problems, you can use the Forgot Password link to reset your password or contact the IT Help Desk at 895-0777
- I navigated to a page and encountered an error saying I am not authorized to access the page, what can I do to obtain access to the page.
Your supervisor can request changes to your security. Requests can be submitted as a case the Staff Support Center. Please note, user security must be approved by module business owners. Business owners have the right to decline security requests.
- I attended training and have been notified that my security is ready. When I log in, it appears I am missing security, have I been denied access?
You will be notified via email if you have been denied access to certain pages. If you are missing navigation, please submit a case the Staff Support Center with details of the missing navigation and we will troubleshoot for you!
- I have navigated to a page and the system keeps processing, what can I do?
You may need to clear your cache. This will often clear up any issues you are having with the MyUNLV system. Refer to the Tutorials for help clearing your cache
- I am a faculty member and need access to my class rosters and grading, how do I gain access to the MyUNLV Faculty Center?
Access to the MyUNLV Faculty Center is granted automatically based on teaching assignments and completion of the mandatory FERPA training. Faculty assigned to teach a course will be sent two access emails, one containing your NSHE ID (this is your user ID) and one containing your password. The access emails are sent within 24 hours of being added to a course as an instructor in MyUNLV. Your access emails will be from IThelp@unlv.edu and are sent to the email address we have on file with Human Resources. No training is required for faculty center access. If you have been assigned to a course and completed the mandatory FERPA training and are having problems logging in or cannot locate your access emails, you may contact the Help Desk for assistance.