Student Recreation and Wellness Center

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Crisis / Emergency Services

Counseling Services

Students can sometimes feel overwhelmed by life stressors including the demands of school, work, and relationships with friends and family. This may lead to stress responses such as feelings of despair, crying spells, frustration and anger, a sense of helplessness, and thoughts of suicide or harm to others. During these periods, students are strongly encouraged to seek help as soon as possible. Student Counseling and Psychological Services (CAPS) has on-call counselors to provide crisis intervention services on a walk-in basis during office hours. Crisis services are offered to UNLV students free of charge and confidentiality is strictly maintained.

Monday-Thursday, 8 a.m.-6 p.m. and Friday, 9 a.m.-5 p.m.

  • Students should come into CAPS or call us 895-3627 and tell the receptionist that they are having an emergency and need to speak to the counselor immediately.

For after-hours emergencies, students should:

  • Call 911 or go to the nearest emergency room. The nearest emergency rooms to UNLV are:
    • Desert Springs Hospital Medical Center (2.4 miles from UNLV)
      2075 East Flamingo Road
      Las Vegas, NV 89119
      702-733-8800
    • Sunrise Hospital and Medical Center (2.9 miles from UNLV)
      3186 South Maryland Parkway
      Las Vegas, NV 89109
      702-731-8000
  • Call the Southern Nevada Adult Mental Health Services 702-486-6000 (Monday-Friday, 8 a.m.-5 p.m., no insurance necessary), Montevista Hospital 702-364-1111 (24 hrs) or Spring Mountain 702-873-2400 (24 hrs).
  • Call the National Suicide Prevention Lifeline: 800-273-8255

Referring A Student In Crisis

If you are concerned about the behaviors of a student, which may include distressed, disruptive, and/or threatening behaviors, on-call crisis counselors at CAPS are prepared to consult with you and provide guidance on how to work with the student so that he or she may receive appropriate help from Student Support Services at UNLV including CAPS. However, if you feel that there is an immediate danger or safety risk, call Police Services at 895-3668 or 911 from a campus telephone.

  1. Call CAPS at 702-895-3627 during open office hours, identify yourself as a faculty or staff member, and ask to speak to the crisis counselor for a consultation. Be specific if you need to speak to someone immediately or if you can wait to have your phone call returned.
  2. Provide the crisis counselor with information about your concerns and observations.
  3. The crisis counselor will work with you to develop a plan of action based on the information presented.

Health Services

Emergencies
For life threatening emergencies call 911 or go directly to a hospital emergency room. The nearest emergency rooms to UNLV are:

  • Desert Springs Hospital Medical Center (2.4 miles from UNLV)
    2075 East Flamingo Road
    Las Vegas, NV 89119
    702-733-8800
  • Sunrise Hospital and Medical Center (2.9 miles from UNLV)
    3186 South Maryland Parkway
    Las Vegas, NV 89109
    702-731-8000

Urgent Care
For urgent care (non-emergency) services when the Student Health Center is closed:

  • Students may call the University of Nevada School of Medicine Family Medicine Center at 702-992-6888 for telephone consultation.
  • Students that have the Student Health Insurance Plan (Aetna Student Health Insurance) may call the 24-hour nurse advice line at 800-556-1555 to receive advice on where to seek services for their particular concern.
  • Students may go to a Quick Care or Emergency Room depending on the health concern. The nearest urgent care centers to UNLV are:

    Urgent Care Extra

    • Tropicana & Jones, 6125 W Tropicana Ave, Suite A Las Vegas, NV 89103
      702-990-9164
      Hours: 8 a.m. to 9 p.m., 7 days a week
      7.2 miles from UNLV
    • Eastern & Horizon Ridge, 10652 S Eastern Ave, Suite A, Henderson, NV 89052
      702-666-9727
      Hours: 8 a.m. to 9 p.m., 7 days a week
      11.6 miles from UNLV
     

    Advanced Urgent Care

    • 9975 S. Eastern Avenue, Suite 110, Las Vegas, NV 89183
      702-361-CARE (2273)
      Hours: Mon-Fri 8 a.m. to 9 p.m., Sat-Sun 9 a.m.-4 p.m.
      7.6 miles from UNLV

Students are responsible for the payment of services they receive from the community agencies and for knowing the coverage provided by their medical insurance plans. Student Wellness does not assume any liability for services students receive outside of the Student Recreation and Wellness Center.

Same Day Appointments

Students can get same-day appointments for acute illnesses that are not life-threatening at the Student Health Center Monday-Thursday, 8 a.m.-6 p.m. and Friday, 9 a.m.-5 p.m. Appointments can be scheduled by walking in or by calling 702-895-3370.

Sexual Assault & Rape

    • The evidence collected from a rape kit will be necessary if you decide to press charges later.
    • If you have been sexually assaulted, PLEASE DO NOT: bathe, shower, douche, change clothes, smoke, or brush your teeth until you have spoke with a nurse
    • You may still seek medical care if you have done any of these things. If you changed clothes, bring the clothes you were wearing in a paper bag or pillow case to the hospital with you
  • Rape Crisis Center: 888-366-1640

Domestic Violence

Does your partner or family member make you feel afraid? Unsafe? You are not alone. We can help you create a safety plan.

  • UNLV CARE (Campus Advocacy Resource Empowerment) Line: 702-895-0602
  • UNLV Campus Police: 702-895-3668
  • Office of Student Conduct: 702-895-2308
    • The Office of Student Conduct can issue a No Contact Letter if both parties are associated with UNLV, even if the incidents happen of campus, i.e: at an athletic event or study abroad
  • Shelters in Las Vegas
  • Family Court and Services Center
    601 North Pecos Road, Ste. ADG-450
    Las Vegas, NV 89101-2408
    702-455-3400
    • Monday-Thursday 8 a.m.-5 p.m., Friday 9 a.m.-5 p.m.
      (Closed weekends and holidays)
      *To apply you must arrive by 3 p.m.
    • Depending on your circumstances, different types of Protection Orders may be available to you: Sexual assault, Workplace/harassment/Stalking, Protection of children

Stalking

Is someone making you feel afraid? Unsafe? If you are being stalked tell someone what happened and keep a record of the date and time of each incident.

  • UNLV CARE (Campus Advocacy Resource Empowerment) Line: 702-895-0602
  • UNLV Campus Police: 702-895-3668
  • Office of Student Conduct: 702-895-2308
    • The Office of Student Conduct can issue a No Contact Letter if both parties are associated with UNLV, even if the incidents happen of campus, i.e: at an athletic event or study abroad
  • Regional Justice Center- Justice Court Clerk’s Office
    200 Lewis Avenue #2
    Las Vegas, NV 89101
    702-671-3478
    • Monday-Friday 8 a.m.-3 p.m. (Closed holidays)
    • To apply you must arrive and receive a number by 3 p.m.
    • Depending on your circumstances, different types of Protection Orders may be available to you: Sexual assault, Workplace/harassment/stalking, Protection of Children
  • Stalking Log
    • Documenting stalking behavior can be a difficult and emotionally exhausting task. A Women's Center advocate can provide support, information about the options available to you, and assistance with safety planning. Download a sample of the stalking log for your own use.

Student of Concern Report

Faculty and staff can play an invaluable role in helping students who are in distress. Your expression of interest, concern, and compassion is an important factor toward a student seeking the assistance they need. The Student of Concern Report is a part of a comprehensive reporting system that is an important element in fostering a safe and supportive campus community. It allows faculty and staff at UNLV to share appropriate information about students for which you are concerned. The Student of Concern Report and related information can be found online.

Voluntary Health Withdrawal

UNLV students may apply for a Voluntary Health Withdrawal (a separation of the student from the university) if they experience medical or psychological conditions that significantly impair their ability to function successfully and safely in their role as a student.

Visit the Voluntary Health Withdrawal page for more information.

Voluntary Health Withdrawal Contact
Erin Azua
702-895-0136
erin.azua@unlv.edu