Gail Sammons
PGA -> In the News

Gail Sammons, Ph.D., CHE

Professor

Department(s)
Hospitality
Mail Code
6021
Phone
702-895-4462
Fax
702-895-4872

Research Interests

  • Hospitality Learners Model
    • Active learning
    • Student engagement
    • Delivery Modes
  • Online learning
  • Assessment

Industry Focus

  • Lodging Operations
  • Food and Beverage Operations

Courses Taught

  • Human Resources Management in the Hospitality Industry (HMD 259)
  • Human Resources and Behavior in the Hospitality Industry (HOA 703, MHA 603)
  • Hospitality Internships (HMD  450)
  • Employee Development (HMD 456)
  • Online Training (MHA 644)

Selected Publications

  • Moreo, A., Woods, R. H., Sammons, G. E., Bergman, C. J. (2018). Connection or Competence: Emotional Labor and Service Quality’s Impact on Satisfaction and Loyalty. International Journal of Contemporary Hospitality Management, 30(11).
  • Green, A. E., Sammons, G. E., Swift, A. (2017). Student Engagement Across Cultures - Investigating Lecture Software. Journal of Teaching and Learning with Technology., 6(1), 15-30.
  • Green, A., & Sammons, G. (2014). Student Learning Styles: Assessing Active Learning in the Hospitality Education Learner's Model. Journal of Hospitality and Tourism Education. DOI:10.1080/10963758.2014.880617
  • Choi, W.S., Stahura, K., Sammons, G., & Bernhard, B. (2013). Cultural differences between China and U.S. hospitality managers. Journal of Hospitality and Tourism Administration, 14(1).

Organizations/Service

  • Faculty Senate Curriculum Committee
  • Intercollegiate Athletic Council
  • University Academic Assessment Committee
  • Hospitality College Curriculum Committee (chair)
  • Hospitality College Assessment Committee (chair)
  • Hospitality College Promotion and Tenure Committee

More about Gail Sammons

Gail Sammons received her doctoral degree in hospitality administration from Pennsylvania State University. She has over 20 years of experience in lodging and food and beverage management and operations. Sammons has taught in hospitality education for over 20 years (19 years at UNLV). She has taught through online learning for 16 years.

Sammons is currently a professor and teaches in the following areas: graduate and undergraduate human resources, online training, and the professional paper. Her research interests include: operational audits, online training issues, organizational citizenship behavior as a predictor of work performance, and satisfaction with benefits and job commitment issues. She co-authored Hotel Operations Simulation and Auditing Manual. Prior to entering hospitality education, she owned and operated The Glacier Motor Hotel in Cut Bank, Montana and worked for the Boyd Group as restaurant manager and food and beverage controller. Sammons is a member of the following industry organizations: AH&LA and NRA. She is also a member of CHRIE, SHRM, and ASTD.