International Gaming Institute

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Dispatch Central – Security Operations, Communications, and Surveillance

Course Information

Aim

Every security department has a Control Center which acts as a hub of communications for dispatching officers, watching video, receiving calls, and documenting its activity. No matter the size of your operation, you know that the staff, the equipment, and the procedures used in this room are vital to protecting the assets of your facility. This course will drill down to the details of how to manage the staff, and create procedures that will increase the efficiency of your entire department.

Topics

  • Design of the room
  • Purchasing and operating the equipment
  • Creating efficient procedures
  • Managing staff
  • Managing crises that save lives and protect the company
  • Customer service

Accreditation

You can earn Continuing Education Units (CEUs) upon successful completion of any of our online casino management courses. Please contact nakia.jackson-hale@unlv.edu for more information.

Textbook Information

None Required

Registration