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Crisis Management for the Hospitality Industry Summit

Experience the Unthinkable

It can happen in an instant – a fire, a flood, an act of terrorism.  We prepare, we write plans, we train employees, but what happens at the decision-making level when a crisis occurs?

Join us for an opportunity to experience first-hand the problem-solving activities of an unfolding simulated disaster, based on recent actual events. Attendees will be lead through a choreographed disaster experience by emergency preparedness trainers.

Other sessions include "Getting Prepared" and "Crisis Communications"

• Getting Prepared: protecting our guests and employees is our number one priority in a crisis situation. Speakers in this session will identify some of the acts of preparation for mitigating personal injury, damage to plant and property, and fiscal strain.

•   Crisis Communications: Crisis communications plans can mean the difference between guest and employee safety and disaster. Attendees will learn how to communicate with the major stakeholders – guests, guests' friends and family members, employees, first responders, and the media – before, during, and after a crisis.

For additional information visit the Caesars Hospitality Research Center webpage.

Update/Fix Event