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| 1. Clark County Department of Juvenile Justice
Services: Detention Review and Release 2. Factors of Re-Abuse and Re-Neglect Among
Reunified Children in Southern Nevada 3. Foster Grandparent Program
5. Minority Retention Study 6. Safe Nest: A Religious Response to Domestic
Violence 8. Project S.O.A.R.: Seeking Opportunities and Accepting Responsibility 9. Blue Ribbon Committee Report As background to this project, a review of a number of Nevada’s state documents regarding mental health and disabilities was undertaken. There are a few findings from that review that should be noted. Significantly, the members of the Nevada Task Force on Disability (currently responsible for the Olmstead plan for the state) are primarily representatives of disabilities issues and primarily from Northern Nevada. In contrast, mental health issues appear to be represented by a sole member, and that one from Northern Nevada. This disparity can be seen when placed against the numbers. The Strategic Plan states that 88% of those served by the Division of Mental Health and Developmental Services receive mental health services, with the remaining 12% developmentally disabled. However, 52% of the budget is expended on those with mental illness, while 46% on those with developmental disabilities (p. 176). Given the stated need for increased mental health and emergency room services in Clark County, the equity in the budget areas between mental health and disabilities--as well as between southern and northern Nevada--needs to be reviewed. Of particular note has been the evolving crisis in emergency room beds in Clark County. This crisis was brought to the attention of the federal review site team by the Mental Health Planning Council, and is stated in the state of Nevada Community Mental Health Services Block Grant Core Monitoring Report, May 21-23, 2002: This year, Nevada received national attention due to a statewide hospital emergency room crisis. Individuals with mental illness were forced to wait in the emergency rooms 24-96 hours for treatment, including inpatient psychiatric care. In Nevada, all admissions to inpatient psychiatric units must be cleared of any other medical conditions prior to admission. The demand for inpatient services is beyond current staffing capacities and has reached the stage where people with mental illness are waiting 1-4 days in hospital emergency rooms before they are moved to inpatient psychiatric care…The State is encouraged to identify solutions and seek technical assistance to address this crisis. Since that time, what action has been taken? Although the SNAMHS and the Nevada Division of Mental Health and Developmental Services received praise from the site review team in several areas, this is the one most relevant to the concerns of this committee, and does not appear to be addressed in these reports. The only reference found to the recommendation by the oversight committee is a general planning goal in the next report to “Address emergency room crisis in southern Nevada hospitals.” Hospital social workers report that the wait in emergency rooms is now often 7 days to 2 weeks. The difficulty most critical to service delivery appears not so much the quality or array of services provided by the SNAMHS, but the difficulties in the interface between that public system and the other systems providing emergency services to those in psychiatric crisis. Although there is still work continuing for the Southern Nevada Mental Health Coalition, the following is a report on the findings of the work that has already been undertaken. In particular, a summary of the results of the three projects follows: (1) the resources project, (2) the registry project, and (3) the best practices project. I. Resources Project A research assistant has been reviewing resources available to the Las Vegas Valley by interviewing both the hospital social workers and other providers in the community. The HELP Community Services Directory was also reviewed. In general, the hospital social workers seem very aware of what is available as services. While there is some need for information about programs (below) which the state lists as the most important for people with mental illness, these programs are either not very available, as Shelter Plus Care is not--with its 1-2 year waiting list--or are accessed through SNAMHS. Information regarding these services is currently being compiled for distribution to the hospital social workers. In general there simply aren’t enough of any given services, and not enough services in the most needed areas, rather than a lack of information concerning them. The most sought after services are these: housing, medications, financial assistance, and social supports. The biggest problem mentioned in service delivery seems to be the difficulty in the interface between that public system and the other systems providing emergency services to those in psychiatric crisis. According to the federal review of the Community Mental Health Services Block Grant Core Monitoring Report of May 21-23, 2002, “Because all services are provided by the State, there appears to be little room for innovation or flexibility.” Interviews with stakeholders and work with this committee would suggest that there is widespread agreement with this statement by the federal review team. Although the Strategic Plan generally lists low numbers on the waiting lists for services (e.g., 10 average per month on the waiting list for residential community-based services), placement on the waiting list apparently ends when an individual is seen by an intake worker, whether or not that individual receives other services beyond intake; this is seen as a contributing factor to a quick return to a hospital emergency room. The disparity between the stated needs of the community and the SNAMHS’ waiting lists should be further explored. There is also disparity between the 3 days wait that SNAMHS asserts, and the 7 day to 2 week delay that the hospital social workers assert. The services that the state of Nevada asserts in its formal documents as available and particularly helpful to those with serious mental illness are these:
Although there is the potential for these state-highlighted programs to be helpful in referrals from the hospital social workers, they are not necessarily readily accessible, with lengthy waiting lists for both PATH and Shelter Plus Care, and admission to the other programs through the SNAMHS process. II. Registry Project The important issue seems to be how the state figures out who needs state assistance. In other words, how does it build its service array or continuum and its biennial budget? How does Nevada’s process compare with other states, and might there be something we can learn from other states? In order to find out, a state-by-state survey was undertaken to determine what factors states consider when they build service systems and budgets. Of the states, we have information from all but five as of the time of this report. Although there is a great deal of information to digest, the most relevant question for this report is the following: Does/how does the state track people through the emergency room and/or emergency detention processes? The majority of states do not undertake any individual tracking either of those who are in emergency rooms or under emergency detentions on any statewide basis, until the point at which they may enter publicly funded services in some way. Tracking of general trends or client movement occurs in most states, although again generally at the point of public funding. Some use claims processes to track spending in hospitals when state monies are involved. Many states use some form of a community mental health system to screen those in emergency rooms for services, with these numbers being kept by the mental health center, but not necessarily in any integrated or comprehensive way for state planning purposes. In some other cases, data is maintained by a county or catchment area system, and is used as a part of the planning process. Some states are using—or beginning to use—some real data from community mental health, or regional planning centers, or state facilities, or more rarely, from emergency detentions. A few states like Vermont have taken an initiative in this area, although they remain in the minority. Most of these few states are addressing the collection of real data in selected facilities rather than crisis psychiatric care in private hospitals. There does appear to be something in a trend developing toward obtaining real data on statewide needs, and there was interest in the results of this survey project in some states. Delaware, for instance, not only provides some tracking of individuals, but is beginning to set up a High End Users Project, to look specifically at those individuals who enter the system multiple times. This analysis of high end users builds on a recent history of subcapitation and capitation strategies in funding the quasi-public sector. States seeking creative and sometimes cost-saving solutions have freed up at least some of their funding so that agencies can develop supportive housing, medication management, case management, mobile crisis intervention services, psychiatric evaluation and other services, as strategies to stabilize individuals from inpatient crisis care through managed care/capitation funding strategies. A common enough practice is not to keep any individual tracking information at all, but to build budgets based on a growth factor using the priorities established by commissions and task forces. This last approach is the one used by the state of Nevada, but interestingly, the differential growth in the state is apparently not taken into priority consideration in the planning processes. Thus the importance of asserting the presence of representatives of Southern Nevada on the many commissions and task forces in the state, currently notable because most of their members come from Northern Nevada. While understanding the desire to save money by bringing local representatives to the table in Carson City, the crisis needs of the state are so slanted toward southern Nevada that representatives from this area are an absolutely necessary ingredient to the planning processes. III. Best Practice Models. In the Community Mental Health Services Block Grant Core Monitoring Report of May 21-23, both the Neighborhood Care Centers of Las Vegas with children and family services and the Program of Assertive Community Treatment (PACT) for those with serious mental illness were highlighted as recognized best practice programs. Of particular interest to this report, the PACT team of Northern Nevada was recommended for its fidelity to this well-respected model of best practice in mental health. Although we have been asking states for their advice on best system models, this has been a difficult part of the research, largely due to the differences in state political environments. No state has clearly offered itself as a model, although a few seemed relatively satisfied with their efforts. A couple of things are clear, however, in discussions with the states. First there should be an expansion in the Program for Assertive Community Treatment (PACT) model of intensive case management, which has remained the operative model of treatment for about 20% of the most disabled of those with mental illness. There are now 2 PACT teams through SNAMHS, and this model should be expanded. This model includes the use of mobile crisis team services. Obviously, retaining people for extended periods of time on Legal 2000s presents a potential legal crisis for the state. The CIT program in Memphis, which is already known to this committee, has also been cited for its success. Secondly, the other main support service that states consistently recommend as vital for the stabilization of client populations is the expansion of housing availability with residential supports. These and other recommended services seem to be available to a limited extent within the SNAMHS/Mojave Mental Health service system, once a client is able to access the services. Again, other programs outside this network, such as Sheltered Plus Care that provides housing for those who are mentally ill and homeless, has 1-2 year waiting lists. The Salvation Army, which considers itself something of a last stop for people, has waiting lists for its residential services of 4-6 months. According to the states surveyed, a strengthening of the housing/residential supports component of available services cannot be outdone as a systemic strategy for positive outcomes in client stabilization. Utah’s Valley Mental Health has shown a track record of innovative housing development, and increased emphasis in this area should be pursued. Along with a strategy for speedy evaluations on Legal 2000s, resolving the inflexibility in provision of services needs to be on the front burner. It appears that Mojave or other private agencies could expand and develop more responsive services following such a review of the funding strategies and goals by the state of Nevada. Recommendations:
CENTER FOR URBAN PARTNERSHIPS (CUP) |
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