Cashiering & Student Accounts

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Fee Appeals

You may use the Fee Appeal Form to request a refund under special circumstances. DO NOT file a Fee Appeal Form if you dropped courses before the drop deadlines! Your refund will automatically be sent to you.

Refunds are granted when circumstances beyond the control of the student prevent the student from attending all courses. Examples include medical reasons, induction into the U.S. Armed Forces, or death of spouse, child, parent or legal guardian within the first eight weeks of the semester.

Fee Appeals

All tuition and fees are to be paid by the last working day before instruction begins. All students are required to verify their account is paid in full regardless of the status of financial aid or who is paying your tuition and fees. It is not appropriate to be attending classes without your account paid in full or on an approved payment plan.

The University realizes that everyone makes a mistake and students may appeal for a ONE-TIME reinstatement into all registered courses for non-payment or for tuition and fees not paid in full disenrollment exception, by completing a Fee Appeal form before the academic drop date.

After the academic drop date, the general petition form available from your department must be completed. Requests received after the academic year is complete may not be accepted by either committee. Notification will be mailed if not accepted. Please be aware that attendance to college requires financial planning. Attending classes without finances in place is not appropriate. Students cannot be successful in class while worried about how they will pay for college. It is not appropriate to be holding a seat from students who did ensure their finances were in place to attend college. Be responsible and considerate. Plan before you attend.

Fee Appeal Content

Appeal to the Fee Appeal Committee may be made in cases where a request for exception has been denied by the Registrar's Office for dropping of courses or the Cashiering and Student Accounts Office in denial of late fee waivers. The Fee Appeal Committee will not hear appeals that do not contain supporting documentation and or have not been heard by the appropriate offices and/or committees with authority first.

Drop Classes/Refunds

The Fee Appeal Committee is sympathetic to all students who have to drop a course, but the refund periods are strictly followed.

The following is a list of documentation that the committee will require to evaluate an exception to the refund policy. The requestor is required to attach all documentation that they want considered. The committee will not perform the research for you. All appeals must have received of denial by the Registrar's Office before appealing to the Fee Appeal Committee. If you have not discussed with the Registrar's Office first, please contact that office during normal office hours. If you have received a denial, this would be your next step available to you.

  1. Error made by office on campus; letter from department on University letterhead supporting claim of error.
  2. Never attended course; letter from instructor on University letterhead of last date of attendance.
  3. Medical issues; letter from physician on physician's letterhead of date student became incapacitated to attend any courses for the semester (Refunds for medical issues are granted for total withdrawal only within the first 8 weeks of the semester) .

Please be aware that the Fee Appeal Committee cannot determine the performance of an instructor for any courses. Any issues that concern an instructor performance, content, etc., must be made to the Dean of the Department.

Late Fee Appeals

The following is a list of documentation that the committee will require to evaluate an exception to the late fee policy. The requestor is required to attach all documentation that they want considered. The committee will not perform the research for you.

  1. Payment made but not received by the Cashier's Office; attach copy of stop payment made on check
  2. Error made by office on campus; letter from department on University letterhead supporting claim of error.
  3. Bank returned check in error; letter from bank on their letterhead listing error that was made.
  4. Class added during late registration with exception to late registration policy; copy of exception to add class. The following is a list of issues that will not be accepted for a waiver of late fees:
    • All payments are due by the due date, regardless of the status of financial aid.
    • A declined credit card payment is not a sufficient reason to waive a late fee. The web and all documentation state procedure that must be followed to ensure payment was accepted. Declines by your bank for charging above your limit are not an acceptable reason to waive a late fee.
    • Exceptions to add a class late is not an exception to pay for all courses late or to pay for class added on any other date.
    • All tuition and fees due are listed on the web. Payment is due by the due date regardless of whether a bill was received or not.
    • Students can receive their balance at any time. Statements of "I didn't know how much I owed", is not acceptable.
    • Parents paying for tuition and fees are required to make the payments on time as every other student. Parents can obtain the balance due and payment dates on the web with the approval of their student. Communication must be made with student for ability to obtain their balance on the web. This cannot be given to parents by anyone but the student.
    • It is not appropriate to be attending class without having tuition account paid in full. No student can register without reading the payment dates, refund policy, registration dates, etc. It is not possible for students to be unaware of when payments are due each semester.

It is imperative that students and parents realize that they have a responsibility to ensure that they have sufficient financial means in place before school starts to pay the tuition and fees. It is not appropriate to be attending class without having all tuition and fees paid in full or on an approved payment plan. Attending college is a privilege that requires planning and foresight to be successful.

Requests for Reinstatement from Financial Disenrollment

BEFORE the Academic Drop Period

Requests for reinstatement are for all registered courses that a student was originally removed from. Late fees and Reinstatement fee will be required if approved.

If you have never received an exception for reinstatement due to financial disenrollment in any other semester, do the following:

  1. Obtain fee appeal form from the Cashier's Office, or on the Student Account Office website, or the Student Accounts Office
  2. Fill out the form
  3. Obtain attendance information from instructors
  4. Attach copy of the means you have to pay all tuition, fees, and penalties immediately
  5. Attach all paperwork to the appeal form and turn into the Student Accounts Office
  6. If approved for reinstatement, you will be notified by phone of payment amount to be made within 24 hours.

Payments by non-financial aid will be required in cash, money order or credit card in person at the Cashier's Office.

You will not be reinstated into the courses if the full payment is not received in the Cashier's Office within 24 hours.

You WILL NOT receive another exception for reinstatement.

If you have received an exception for reinstatement in any other semester: All tuition and fees are due to be paid in full at Registration. Even though the University understands that everyone may make an error, it is unacceptable to make the error of not paying tuition and fees in full for more than one semester.

Attending college is a privilege and requires responsible behavior in paying for that privilege. It is irresponsible and not possible to register for courses and not be aware of when the tuition and fees are due. Never should a student be in class without their tuition and fees paid in full.

You are not eligible for an exception to the reinstatement policy via the Student Accounts Office if you have already received that exception in the past. You may contact the Faculty Senate Office at (702) 895-3689, located in the Humanities Building Room 220 for further instructions if applicable.

AFTER the Academic Drop Period

Requests for reinstatement are for all registered courses that a student was originally removed from. Late fee and Reinstatement fee will be required if granted.

If you have never received an exception for reinstatement in any other semester, do the following:

  1. Obtain the General Petition form in your department
  2. Fill out the General Petition form completely
  3. Obtain all signatures required
  4. Attach copy of how you will pay all tuition, fees, and penalties immediately
  5. Attach all paperwork to the General Petition form and turn into the Student Accounts Office
  6. If you approved for reinstatement, you will be notified by phone of the payment amount to be made within 24 hours.

Payments by non-financial aid will be required in cash, money order or credit card in person at the Cashier's Office.

You will not be reinstated into your classes if the payment is not received in full within 24 hours at the Cashier's Office.

You WILL NOT receive another exception for reinstatement.

If you have received an exception for reinstatement in any other semester, do the following:

All tuition and fees are due to be paid in full at Registration. Attending college is a privilege and requires responsible behavior in paying for that privilege. It is irresponsible and not possible to register for courses and not be aware of when tuition and fees are due. Never should a student be in class without their tuition and fees paid in full.

You are not eligible for an exception to the reinstatement policy via the Student Accounts Office if you have already received that exception in the past. You may contact the Faculty Senate Office at (702) 895-3689, located in the Humanities Building Room 220 for further instructions if applicable. You will be notified by mail of your approval or denial for reinstatement.

If approved, you must pay within 48 hours of notice. You will not be reinstated into any courses if the full payment is not received in the Cashier's Office within 48 hours.

You WILL NOT receive another exception for reinstatement through the Cashiering and Student Accounts Office.

Policy for Reinstatement After Financial Suspension

The Faculty Senate Academic Standards Committee authorizes the Student Accounts Office to reinstate petitioning students for non-payment that has occurred during the current semester, including finals week. Students are to be reinstated into all registered classes. Petitions should indicate the exception is for the current semester only. The Academic Standards Committee must approve future exceptions.

The Faculty Senate Academic Standards Committee will review the following petitions:

  1. Students who petition after the end of the semester
  2. Students requesting reinstatement into selected classes only
  3. Habitual reinstatement into classes for non-payment